Human Resources & Volunteer Management

Janaagraha has a core group of paid permanent staff and 200 volunteers who satisfy our HR requirements at any given point in time. Volunteers are important to Janaagraha in two respects: they infuse the organization with new ideas and creativity, and play a critical part of the ethos of the organization. 'Practical Patriotism' and 'Professional Volunteerism' are drivers in Janaagraha's approach to volunteers

As engaged citizens, YOU can be a part of Janaagraha and build on the opportunities to improve our public governance. Please find below an overview of different programs and related opportunities.

All Full-time opportunities are highlighted as Full-time

All Volunteer opportunities are highlighted as Part-time

RESEARCH


Underlying our activities in research is the conviction that there can be no activism without information. Our research programme at Janaagraha is focused on three areas – Political and Social Research, Economic Research and Legal Research. Our mission is to combine academic rigour with grassroots research to provide an informed foundation to act upon. We are working towards developing a research centre on urban governance in JCCD- The Civic Literacy Index which will be a measure of how aware people are about civic affairs, will be the first key project.

The responsibilities of a Research Associate include:

• Supporting the Research Coordinator in ensuring the successful implementation of the Research Program
• Research and Documentation of the initiatives that will be undertaken by the Research programme
• Support associated initiatives and objectives of JCCD
• Conduct exploratory work for new Research projects
• Write up grants and proposals
• Editing, preparing and publishing of journals, monographs, articles and books.
• Management of inter institutional collaborations and partnerships
• Provide services as and when required to the other departments and programmes of Janaagraha.

Skills: Research Analysis, Documentation
Time Commitment: 48 hours

BALA JANAAGRAHA

The Bala Janaagraha programme is designed to create within our children, a strong moral and social compass that will guide them towards being responsible citizens in society. It seeks to equip children with the know ledge of how local governments operate and makes the students understand their role as future citizens in a democracy. Through a ‘citizenship course’ and structured activity-based projects , Bala Janaagraha also engages children in exploring civic issues directly related to their neighbourhoods.

The responsibilities of a Bala Janaagraha (BJ) Coordinator include:

• Strategize, plan and execute BJ program (short term, medium and long term)
• Coordinate with schools & engage children in BJ citizen awareness programs & related projects.
• Organize BJ Civic Fest and other special events
• Develop and conduct program’s evaluation on an ongoing basis
• Project delivery and implementation for various initiatives undertaken by BJ programs.
• Management of inter institutional collaborations and partnerships
• Conduct classes for children, guide and mentor facilitators
• Manage entire program level documentation and communication
• Develop and conduct training modules
• Collaborate and partner with other Janaagraha programmes and other organizations.
• Provide services as and when required to the other programmes of Janaagraha.

Skills: Project management, HR Management, PR, volunteer management, teaching, event management, excellent communication, presentation, documentation. We are looking for someone passionate about working with children.
Qualifications: A master’s degree in Social Sciences preferred.
Time Commitment: 40 hours a week

The responsibilities of a Bala Janaagraha Associate include:

• Assisting and supporting Bala Janaagraha Coordinator.
• Documentation of initiatives and projects under the programme
• Planning and coordination of various activities under the programme.
• Regular programme management activities

Skills: Good communication, documentation, soft skills.
Educational Qualifications: A graduate in any discipline.
Time Commitment: 48 hours a week.

They are required to develop and design Bala Janaagraha citizenship education content.

Skills: Documentation, content development, copywriting, graphic design. Time commitment: 5 hours a week

The responsibilities include

• Coordination with school authorities
• Assist, mentor and tutor children with their projects
• Judge projects and organize events.

The responsibilities include:

• Assist or conduct Bala Janaagraha classes.
• Guide and mentor students with projects.
• Accompany and ensure children's safety during all outdoor activities
• Assist core team conduct and organize Bala Janaagraha events.

Skills: Public speaking, project-management, event- management, volunteer management
Time commitment: 3 hours a week

We need volunteers to present Bala Janaagraha to various schools to enroll them in the Bala Janaagraha program and further partnerships with existing new schools.

Time commitment: 3 hours a week.

Volunteers will assist, guide and mentor children with their civic project work. They will be required to review their projects periodically. In addition, they may need to help Janaagraha organize civic fests.

Skills: Fluent in English & Kannada. Good communication, teaching & training skills. Time commitment: 3 hours a week.

We need volunteers to plan and deliver the programme and coordinate with the school management, teachers and volunteers. 

Skills: Public speaking, fluency in English and Kannada. Project management, event management and community mobilization.
Time commitment: 10 hours a week

Volunteers will assist in conducting the Bala Janaagraha programme at various schools. It is an experiential programme where children explore civic issues directly related to their neighborhood and their role in shaping their communities. Volunteers are required to participate in the class room sessions - interact, teach and guide the children in discussions, guide them with their civic project work and organize an event like the civic exhibition. They will put together written programme material and instructions and coordinate with school management, teachers and Janaagraha to run the programme.

CITIZEN AWARENESS PROGRAMME

Based on the belief that each individual can play a role in our democracy, the CAP was created to give citizens the knowledge, motivation and tools necessary to participate in the political process/governance of their city. The program is conducted by trained facilitators with small groups of participants.

Through multimedia presentations participants learn about the structure of the union, state and local governments, the infrastructure of service providers and the strengths and challenges of our democracy. Role-playing and team and individual exercises reinforce key concepts.

The final phase of the CAP introduces tools and methods for community engagement that enable individuals to contribute to the quality of life in their community. Participants become part of a growing network of committed citizens who feel a sense of ownership towards their city.

CAP Facilitators will undergo training and exposure to the program, before being permitted to train program participants. Facilitators must be willing to modify and develop their delivery based on regular evaluation and feedback.

Skills: Public speaking, documentation, content development, training.
Time Commitment:8 to 10 hours a week.

COMMUNITY LEADERSHIP PROGRAMME

In the year 1992, the Parliament passed the 73rd and 74th Constitutional Amendment, two key acts that effected decentralization of governance to the local level. While the 73 rd Amendment institutionalized citizen participation in rural areas through Gram Sabhas, the 74th Amendment did not create a similar space for the urban citizenry. Janaagraha aims at filling this gap through the platform of Area Sabhas. Defined as the group of all registered voters living within the jurisdiction of a polling booth, Area Sabhas create a political space that connects the people to the decision making process, thereby deepening the platform for citizen participation to the level of a ward.

Assist the Area Sabha Coordinator in overall planning, strategizing and execution.

• Coordinate and work with Urban Communities to create awareness and mobilize them.
• Coordinate and liaison with Local government, Para statals and municipality.

The role involves a lot of field work and travel within the city. The candidate should possess a two-wheeler for this purpose.

Skills: Community mobilization, knowledge of written and spoken Kannada, conflict resolution, documentation of field work, project management, soft skills.
Qualification: An MSW in community mobilization, MA in Sociology, or a Master's degree in any of the social sciences with a minimum experience of 1 year working with communities.
Time Commitment: 48 hours a week.

ADVOCACY

Janaagraha’s model of change also leverages Advocacy as a medium to bring about long-term sustainable change. Janaagraha firmly believes that it is imperative to change policies and legislations in order to bring about lasting changes in urban governance. The Advocacy program involves extensive background research, preparing case studies, facilitating policy discussions and seminars, and advocating the REED reform framework at local, state and national levels.

The responsibilities of the Advocacy Associate include:

• Research and document the initiatives undertaken by the program
• Communicate with various stakeholders of the program, like government, civil society and citizens with respect to each initiative
• Anchor Partner Initiatives
• Support, plan, and coordinate the various activities under the program
• Manage regular program activities and travel occasionally within the country. Skills: Analytical bend of mind, good writing and basic computer skills. Qualifications: A graduate of law, economics or political science.

Time Commitment: 48 hours a week.

WISA

Ward Infrastructure & Services Assessment (WISA) project is a unique initiative to assess an urban citizen’s quality of life through the measure of local public goods delivery in a citizen-centric manner. This will be done through a ward level measurement of a set of infrastructure and service indicators that are objective, quantifiable and unchallengeable. Besides being a powerful tool providing valuable information to urban planners and decision makers, WISA will also facilitate a direct accountability of local administration and elected representatives to the urban citizens.

The responsibilities of a WISA Planning Associate include:

• Research and develop Quality of Life indicators under WISA
• Define benchmarks, sources and protocols for collecting information on these indicators from the field
• Establish systems / procedures at a ward level for collecting and monitoring information on WISA
  
  indicators throughout the pilot phase of the project.
• Establish guidelines for web-based dissemination of indicator values on a quarterly basis
• Document all aspects of WISA project – research, planning and implementation to create a toolkit for easy scale-up to other cities across India.

Skills: Project management, volunteer management, documentation, soft skills.
Time Commitment: 48 hours a week.
Qualification: A graduate in any discipline / Engineering graduate preferred.

The role of Technology Associate is for a period of 12 months lasting through the complete pilot phase of

WISA implementation for Bangalore. It will involve the following:

• Develop specifications for website development for WISA including MIS database
• Coordinate the website and backend technology development for WISA project
• Maintain the website and periodically update new information on WISA indicators throughout the pilot phase of the project
• Use satellite imagery to gather information on certain infrastructure indicators
• Use GIS to create templates for spatial representation of WISA indicators.

Qualification: A graduate in any discipline / Engineering graduate preferred.
Skills: Documentation, project management, soft skills, GIS.
Time Commitment: 48 hours a week.

The responsibilities of the Ward Champion include:

• Coordinate periodic data collection on field for water, electricity, air etc.
• Collect half-yearly feedback from various communities in your ward on safety, satisfaction with public amenities such as parks and playgrounds, etc.
• Conduct quarterly surveys to assess crime incidences, quality of public toilets etc.
• Enter data pertaining to your ward ONLINE to generate your ward’s WISA score.

Time Commitment: 2 full days a month.

The responsibilities of a WISA Volunteer include:

• Conduct surveys in communities to assess safety and satisfaction with public amenities such as parks, playgrounds etc.
• Conduct ground surveys to assess the quality of lane markings and other feature of major roads in Bangalore.
• Conduct studies to determine crowding in buses across Bangalore during peak hours.

Time Commitment: 12 to 15 hours a week.

CITY CONNECT


Bangalore City Connect is the first of the City Connect chapters to be established in August 2007 as a registered trust with the Confederation of Indian Industry (Karnataka and Bangalore chapters) and Janaagraha as its founding members. This body includes the membership of prominent industry associations and citizen groups in Bangalore.

The agenda of the foundation is to address urban infrastructure issues. Traffic and transportation has been identified as the inaugural focus areas of Bangalore City Connect. City Connect has a formal arrangement with the Karnataka Government and its agencies (e.g. Bangalore Traffic Police, BDA, BBMP, BMTC) to take up traffic and transport-related projects under the Bangalore Traffic and Transport Initiative (BTTI). A few of the projects that have been initiated include the design of a Mobility Hub close to BIAL, model traffic junctions incorporating international best practices, traffic management on Bellary road, etc.

The responsibilities of the Transport Engineer include:

• Assist City Connect to identify key traffic & transport projects that can be taken up in the respective cities.
• Provide transportation engineering expertise in field data collection, transportation planning, and traffic operations studies for specific projects.
• Create models using planning and operations software for conducting transportation studies.
• Prepare Detailed Project Reports (DPRs) for various traffic & transport projects of City Connect.
• Coordinate project implementation for traffic & transport projects of City Connect taken up under Bangalore Traffic & Transport Initiative (BTTI) with the support of the Govt. of Karnataka.

Qualification: Civil Engineer.
Skills: Efficiency in soft skill and copywriting.
Time Commitment: 48 hours a week.

COMMUNCATIONS

The Communications Program facilitates the information exchange and dialogue across stakeholder groups with the goal of positioning Janaagraha’s value and work in the context of Urban Governance and Citizen Participation.

The responsibilities of a Communications Associate include:

• Set and implement an ongoing visibility campaign highlighting Janaagraha’s programs, events, and positions on issues. Work with Program Coordinators to craft effective messages for campaigns and determine appropriate channels.
• Primary organizational contact with journalists. Create press releases, cultivate relationships with reporters, pitch stories, maintain media database. Monitor news stories and media coverage
  
  of Janaagraha. Plan for reviewing and documenting specific Janaagraha coverage.
• Work with Program Coordinators to determine which projects and issues are currently core to Janaagraha and the Program. Find ways to translate this work so it is easy for stakeholders to connect and get information for participation and fulfillment of program objectives.
• Oversee the writing, design and production of Janaagraha publications, with primary responsibility for the Janaagraha Times, organizational brochures and other marketing and promotional collateral. Oversee the print production process, ensuring that processes are in place to achieve high quality and avoid errors.
• Support work on the development of the website and intranet, ensuring that their design is focused on the needs as users and that they are effective communications tools.
• Work closely with the technology function at Janaagraha to develop and maintain an effective database that supports intelligent targeting of communications.
• Put in place systems to ensure that the database and associated mailing lists are accurate.

Skills: Copywriting, documentation, layout design, graphic design, content development.
Time Commitment: 48 hours a week.
Qualification: A graduate from any discipline.

The responsibilities of a Design Volunteer include:

• Deliver specific design requirements using a brief given by the program
• Design and assist in work on posters/brochures/flyers/ etc.

Skills: Adobe software, photography, web design.
Time commitment: 8 to 10 hours a week.

The responsibilities of a Volunteer Anchor include:

• Assist in communication work within the designated program.
• Develop communication plans for each program: message mapping for stakeholders, content writing and media communication.
• Role play of communications volunteer.

This is a part-time role and requires an input of 1 to 2 days a week at Janaagraha.

We require Communication Volunteers with good writing skills and an ability to understand the Program. The volunteer will have to send weekly written updates of the Program which will be used on the website and in our monthly magazine. They will have to cover the YJ events and write articles on the progress of the Program.

Time Commitment: 2 to 3 hrs per week.

The role includes content development and updating the website. S/he will be responsible to follow up with coordinators and collate updated content on a rotational basis. Interactive pages will have to be reviewed regularly and information kept current. S/he will build appropriate groups on the site and moderate them to move the dialogue forward meaningfully.

Time Commitment: 7 to 10 hrs per week with one meeting in the office.

TECHNOLOGY

One of Janaagraha's goals is to effectively utilize the power of technology as an enabler in the urban governance landscape. Technology at Janaagraha encourages citizens to participate in improving their quality of life in their city through ward maps, Ward Online, discussion forums and opinion polls.

The responsibilities of a Technology Deputy Coordinator include:

• Support the Technology Coordinator to ensure implementation of the Technology Program
• Enhance the website by improving existing modules like Civic Discovery Zone, Ward Online and
  
  Volunteer Management system using MySQL database, Drupal CMS and PHP programming.

Skills: Web design, website development, DRUPAL CMS
Qualifications: A Bachelor’s degree in Computer Science with 2 to 3 years works experience.
Time Commitment: 48 hours a week.

We need volunteers to help support the redesign of the website by supporting the technology team. This could also be a paid position if it is on a contract for a period of one month or more.

Skills: Web design, website development, DRUPAL CMS.

We have re-designed the homepage and inner pages of our website. Since our website is based on Drupal Content Management System we need the existing design to be converted to Drupal.
Skills: Web design, website development, DRUPAL CMS, PHP programming.
Time: Commitment: 10 hours a week.

India Urban Space

India Urban Space Foundation is a first of its kind initiative that uses the filter of SPACE in examining urban issues. Working in partnership with the Ministry of Urban Development, the foundation is committed to "transforming Indian cities" by bringing together the entire set of players in the value chain of urban services – from planning to delivery, thereby helping institutions and people make the right connections, strike partnerships, foster learning, do business and catalyze investments.

The responsibilities of an Admin Coordinator include:

1. Preparation and Finalization of Balance sheet.
2. Preparation of MIS reports, budgets, Profit & Loss A/cs & Balance sheet.
3. Day to day accounting and ensuring audit trails
4. Cash management and preparation of taxes (VAT, CST, TCS, ST & FBT)
5. Payment authorizations including petty cash.
6. Supervision and management payments and receipts.
7. Various report generation and bank reconciliation.
8. Follow up and control on sundry debtors and creditors
9. Overall coordination and management of any event.
10. Timely procurements of office and staff requirements.
11. Control over printing and Stationary.
12. Repair and maintenance of furniture and fittings
13. Maintaining discipline in the office and ensuring cordial relations with all the permanent staff , volunteers, vendors, government agencies etc.
14. Ensuring statutory compliances including tax matters.
15. To prepare and review various administration policies and ensure implementation / compliance.

Skills: Sound knowledge of accounting systems, Tally 9, taxation matters ( VAT CST, TCS, ST and FBT) , statutory requirements and administrative aspects applicable to any organization. High level of comfort in handling various legal and financial documents. Strong organizational & time management skills, Documentation, HR/ PR Management, Soft skills.
Qualifications: M.Com graduates preferred.
Time Commitment : 48 hours

Manager- Events

Role Description:

• Marketing – managing the entire sales process for sponsorships, selling exposition space, and ensuring delegate participation. This will include working with partners / vendors on branding and communications.
• Project management – managing multiple interdependent tasks, which includes logistics and hands-on management of the activities involved .
• People management – managing outputs of a team, and external interface with vendors, clients, government, partnership agencies, etc.
• Commercial – cost control, revenue generation and management, sales and marketing
• Networking with urban sector experts and companies – building an appreciation of urban issues and link it to potential business, and ability to draw in technical expertise input
  

Person in this position is required to spearhead organizing all events, displaying all above competencies. The person will develop the calendar of events in the year, build partnerships, plan, organize and manage execution of the event. He / she will significantly draw on domain inputs from other team members required in the course of their work. The candidate will need to travel extensively as required.

Skills / Qualification and Experience: The candidate should be a Post-Graduate in Management, preferred specializations are – Marketing, Event Mgmt, Communications and PR. The candidate should possess atleast 7 years of experience in the industry, of which atleast 5 years should have been either in event management or in marketing roles in related industry (construction / infrastructure / environmental engineering / consulting). Persons with experience in managing events of industry associations, experience of liaison with Government, experience of managing trade shows, and events related to infrastructure sector will be preferred. The candidate should be self-driven and goal oriented. He / she should possess diverse skills sets in people and project management, and have handled commercial responsibilities. Excellent written and oral communication skills are necessary.

Location: Gurgoan

Executive - Events

Role Description: While backing up the Manager in entire gamut of activities, he / she will be primarily responsible for following tasks:

• Coordination of venues for events, and site logistics
• Extended outreach, branding and communications
• Vendor finalization, contracting, delivery and payments
• Counterpart with event managers, partnership organizations
• Sales efforts for expositions, sponsorships, including closing the sales cycle
• Development and expansion of database of experts, officials and private sector contacts
  

Skills / Qualification and Experience: The candidate should be a Graduate / Post-Graduate in Management, preferred specializations are – Event Mgmt, Communications and PR, Marketing. The candidate may either be fresh or possess 1-2 years of experience in the industry, of which some experience should have been in event management, or industrial marketing. Persons with experience in managing events of industry associations, experience of liaison with Government, experience of managing trade shows, and events related to infrastructure sector will be preferred. The candidate should be self-driven and goal oriented. Excellent written and oral communication skills are necessary.

Location: Gurgoan

Manager – Publications

Role Description: The person in this role will need to handle a wide range of activities related to publications. This will include

• Conceptualizing the Magazine and building its identity amongst the target audience
• Building and expanding the circulation base
• Editorial role, including developing and regularly refining the content structure
• Building network of contributors to the magazine
• Constantly seek and nurture opportunities to convert knowledge products into publications that can be priced and disseminated
• Work together with partner agencies

Skills / Qualification and Experience: The candidate should possess Masters in Media related courses, Economics, or social sciences. Alternately, the candidate may possess Masters in planning or relevant engineering disciplines. He / she should possess atleast 6-7 years experience in publishing or related roles, in B2B magazine industry. Candidates with background in infrastructure / engineering sectors will be preferred. He / she should have editorial experience, and have excellent written communication skills. Competencies in brand communications / corporate communication will also be useful. Business and commercial orientation are important competencies

Location: Gurgoan

Executive – Finance and Admin

Role Description: The person in this role will:

• Anchor all finance, accounting and commercial work for IUSF.
• Provide administrative support to the team
• Undertake number of tasks related to customer database management
• Tracking of specific information,
• Liaise with vendors
• Handle bulk communication (mailers), etc.

The role will largely be executed out of office, and will involve occasional travel within city.

Skills / Qualification and Experience: Commerce graduate with good computer skills, include Tally certification. Relevant experience of min. 2-3 years is required.

Location: Bangalore

Job Title: Executive – Admin. And Event Support

Role Description: The person in this role will:

• Liaise with vendors required for day-to-day running of the office
• Liaise with vendors hired for events
• Undertake number of tasks related to customer database management
• Tracking of specific information, follow-up communication through phone and mailers
• Handle bulk communication (mailers),

Skills / Qualification and Experience: Graduate from any discipline, from reputed university with good computer skills. Relevant administrative experience of min. 2-3 years is required. Experience of dealing with vendors is critical

Location : Gurgoan

For further details, attend our Orientation program every Saturday at 4pm. You can also visit us at www.janaagraha.org  or contact us at 080-41277102/103.
Write to us at kavitha@janaagraha.org ,volunteer@janaagraha.org