What Can I do?
Public Transport
The BMTC addresses grievances on specific dates in different parts of the city. These programmes are duly announced, well in advance, in Kannada and English through respective newspapers under 'City Briefs' before they are conducted. The grievance hearings are chaired by the Chief Traffic Manager, BMTC.
You can register your complaints or suggestions directly through the telephone number 2295 2504.
You can also e-mail your contention to
ctmo@bmtcinfo.com
or
send in writing addressed to
The Chief Traffic Manager(O), Central Offices, BMTC,
Bangalore - 560 027
Alternatively:
"BMTC CALL CENTER": A dedicated call centre functions from 0800 hours to 2000 hours. You can record your grievances, suggestions and complaints pertaining to all aspects of BMTC. Two exclusive telephone lines with Nos. 12667 and 25550565 are available for this purpose.