Frequently asked questions

Public Transport

Which is the relevant agency for building & maintaining bus stops?

What is the procedure to request the authorities to start a new bus route?

What is the solution to the rash driving by bus drivers, and their haphazard parking at bus shelters?

Are there any punctuality monitoring systems?

Bus Pass Information

How to obtain a commuter pass (General public)?

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Which is the relevant agency for building & maintaining bus stops?

The onus of maintaining bus stops rests with the BMP or Bangalore Mahanagara Palike. Only main bus stands and depots fall under the responsibility of the BMTC. However, it is the responsibility of the BMTC to display road maps, bus timings, bus stops & bus numbers on buses and in bus shelters.

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What is the procedure to request the authorities to start a new bus route?

All requests for new bus routes should be addressed to the Chief Traffic Manager at the BMTC.

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What is the solution to the rash driving by bus drivers, and their haphazard parking at bus shelters?

Errant drivers could be given strict punishments ranging from expulsion to legal proceedings depending on the severity of the offense involved in.
The process of selecting drivers must be made rigorous and transparent. New and innovative methods of training can sensitize bus drivers to the inconvenience caused by their driving. Training should ensure that only competent drivers are selected.
The current training and selection procedure of the BMTC is as under:

• Marks are awarded on the basis of best driving skills exhibited. The person awarded the highest number of marks bags the job
• There are different sorts of driving tests conducted to ensure driver capability.
• Signal knowledge is tested.
• The entire process is supervised and video graphed by an expert panel.
• The tests are conducted by two different officials.
• All the marks are maintained in a computer database, and are announced immediately after each round, ensuring that corruption does not seep in.

Irresponsible parking can partly be blamed on the users as well, as they resort to running towards the buses rather than waiting for the bus to stop at the designated spot. This can only be improved through awareness. A common reason for buses stopping randomly is that often autos and other vehicles are parked at bus stops.

 

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Are there any punctuality monitoring systems?

What matters most for the bus passengers is the regular and punctual running of buses. To monitor and ensure punctuality in services, BMTC explored innovative technology systems.
A) Radio Frequency Technology (RF)

The BMTC monitors the punctuality of buses through Radio Frequency monitors at Kempe Gowda Bus Station. The equipment includes Transponders (tags), RF Antenna and Reader.

 

B) Vehicle Tracking System

BMTC has started an efficient system for tracking the buses using modern integrated solution of Global Positioning System (GPS) with Geographical Information System (GIS).
GPS receivers developed with the technical association of Bharat Electronics show the exact position of an object on the earth at any time, in any weather, anywhere with the help of satellite. This system keeps track of the buses to check whether it is running on its expected route and running on time. Currently 200 vehicles are monitored through this system.

 

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Bus Pass Information

 

1. Monthly Passes

 

City services (Black Board buses)	Rs 360/- per month
City and Suburban services (both Red and Black board buses)	Rs 495/- per month
City, Suburban and Pushpak services (Black, Red and Pushpak Service)	Rs 530/- per month
Identity card	Rs 50/- per year

2. Daily Pass - Rs. 25/-

3. Weekly Pass- Rs. 150/-

4. Police concession Pass- Rs. 175/- (per month)

5. Police Duty Summon Pass- Rs. 175/- (per month)

6. Fire Force Pass- Rs. 200/- (per month)

7. Journalist Pass- Rs. 120/- (per annum)

8. Blind Pass- FREE

9. Concession passes to Students:

 

REVISED RATES OF STUDENT PASSES FOR THE YEAR 2006-07

Sl. No	CATEGORY	PASS RATE
1	Upto 7th standard	Rs. 121/-
2	High school students
	5 months	Rs.246/-
	10 months	Rs.421/-
3	College students(Excluding Tech & Medi. Students)
	5 months	Rs.421/-
	10 months	Rs.771/-
	2 months	Rs.211/-
4	Technical & Medical students
	5 months	Rs.571/-
	10 months	Rs.1071/-
	2 months	Rs.271/-
5	Professional college students
	5 months	Rs.421/-
	10 months	Rs.771/-
	2 months	Rs.211/-
6	Evening college-employed students
	10 months	Rs.1321/-
	2 months	Rs.321/-

 

 

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How to obtain a commuter pass (General public)?

The commuter should get identity card issued by BMTC at pass issuing counters. It is valid for one year; passes are issued every month.

Pass Issuing Counters at BMTC Bus Stations:

 

 

Computerised passes are being issued at Kempegowda Bus Station and Bus Stations at Malleswaram, Vijaynagar and Jayanagar.

FOR MORE INFORMATION, PLEASE CONTACT:

Assistant Traffic Manager, Kempegowda Bus Stand, SubashNagar.
Telephone No: 2295 2311 / 2295 2314

Assistant Traffic Manager, Shivajinagar Bus Stand.
Telephone No: 2295 2321 / 2295 2324

Control Room: Telephone No: 2295 2522 / 2295 2422

Call Centre No: 2555 0565 / 2667

 

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