BMTC buses form the backbone of public transport services in the city of Bengaluru. Therefore, in order to determine the quality of public bus transport infrastructure through the experience of the common citizen, a citizen perception-based survey was conducted. A total of 39 bus stops from two wards (Banasawadi and Gottigere) were surveyed. They were evaluated on the three broad parameters of accessibility, comfort, and display and safety, for a total of 25 indicators. The Bus Stop Quality Survey Report includes findings and insights from the survey.

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