Careers

We are looking for Manager-Advocacy in the CEO’s office to support urban policy research and stakeholder communications.

What does it take to be a Manager-Advocacy in the CEO’s office?

S/he would possess

  1. Unlimited passion for transforming our cities over the long-term, particularly in the broad area of city governance reforms
  2. Academic or professional background in urban policy with at least eight years’ professional work experience; broad understanding and exposure to one or more of urban governance and infrastructure, urban planning, development sector/government consulting, project financing and management, climate change and environmental sustainability
  3. Excellent communication skills, written and verbal
  4. Detail-orientation across the board
  5. Ability and willingness to get hands dirty with a bias towards practice and action
  6. Ability and willingness to work individually without a reporting team on all activities and tasks required to accomplish job objectives
  7. Systematic and responsive work approach to project management
  8. Professionalism and experience to engage with a wide variety of government and non-government stakeholders at senior levels
  9. Reasonable familiarity or presence in social media and orientation to digital
  10. Ability and willingness to work across multi-disciplinary teams

What will s/he really do?

S/he would

  1. Undertake internal landscape studies on emerging topics of relevance to Janaagraha’s areas of work across urban infrastructure and service delivery, municipal finance, municipal staffing, political decentralisation, transparency and citizen participation, urban economy, climate change and environmental sustainability in cities
  2. Based on the above, put together actionable strategy documents and work closely with the Advocacy and Reforms team in Janaagraha to create a roadmap for their implementation
  3. Create and maintain a database of target stakeholders on Sales Force, draw up communication plan and execute the same
  4. Closely track contemporary developments in urban policy, and communicate and engage with senior leaders of non-profits, governments and donors through different modes to identify and explore synergies
  5. Organise convenings and workshops on specific topics to engage specific target stakeholders, with the objective of laying the foundation for further policy reforms in
    city-systems reforms
  6. Write opinion pieces on contemporary and emerging issues on urban policy
  7. Work with communications professionals to put together high-impact communication material to support one or more of the above

You will be part of a highly passionate, professional and practice-oriented organisation and team, working at the leading edge of city-systems reforms. You will in due course have a chance to actively shape serious conversations and action on the governance of India’s cities Are you that person? Please write to me at work@janaagraha.org

Janaagraha is a non-profit trust, established in 2001, working towards the mission of transforming quality of life in India’s cities and towns. It works with citizens to catalyse active citizenship in city neighbourhoods and with governments to institute reforms to city governance (what we call “City-Systems”). Janaagraha part of the JANA Group – one of India’s best-known groups of not-for-profit institutions working towards the mission of fixing India’s cities. Swati Ramanathan and Ramesh Ramanathan co-founded Jana Group in 2001 and it presently works across citizen participation and city governance reforms (through Janaagraha Centre for Citizenship and Democracy), city planning and design (through Jana Urban Space Foundation), banking and financial services for the urban poor (through Jana Small Finance Bank) and affordable housing for the urban poor (through Janaadhar).Since inception, municipal finance has been a core focus area for Janaagraha.

Janaagraha’s current engagements in municipal finance include MoUs with the Ministry of Housing and Urban Affairs (MoHUA), 15th Finance Commission and state governments of Odisha, Maharashtra, Telangana and Rajasthan on a wide range of reforms – from accounting and audit to budget and treasury management and urban infrastructure financing. The organisation also has working relationships with the World Bank and UNDP.

We are looking for a highly passionate and competent individual to be based out of Bangalore/Delhi/Mumbai to head Janaagraha’s Municipal Finance program. Please reach out to Nimisha Bency at nimisha.bency@janaagraha.org for any further information or clarifications.

What will the Head– Municipal Finance do?

Deliver strongly on government and donor engagements

  1. Deliver on all commitments made under existing (and future) government and donor engagements
  2. Engage closely with senior leaders in government and ecosystem to both advocate for systemic reforms in municipal finance and to in turn learn and incorporate any feedback
  3. Continuously strive to transform municipal finance in India at scale and with speed and agility
  4. Create an enabling ecosystem to ideate boldly, to rapidly convert ideas to action plans and to execute the same at scale and with agility

Lead planning and development of Janaagraha’s Municipal Finance programme

  1. Work closely with the CEO to develop and implement strategic direction of the program
  2. Identify planning and programme needs, opportunities and approaches to strengthen Janaagraha’s presence and relevance in the municipal and urban infrastructure finance space;
  3. Manage and ensure the quality of results for all projects undertaken;
  4. Prepare medium-term programme plans and the programme funding plans;
  5. Build and nurture relationships with the donor ecosystem;
  6. Manage the development and implementation of the programme’s communication strategy and plan
  7. Manage adoption of technology for municipal finance advocacy, proof of concept and scale

Lead the Municipal Finance team

  1. Lead the team in the delivery of operational goals; finalize the annual work plan and budgets; oversee the implementation, including providing direction, guidance and technical support;
  2. Oversee and approve programme work plans and the optimum and appropriate allocation and use of resources; monitor compliance of grant conditions;
  3. Manage the performance of team members, provide managerial direction, guidance and leadership and performance feedback and coaching
  4. Promote learning and development and put in place systematic leadership development/talent development plans and programs ;
  5. Lead innovation and adoption of best practices in the team;

Engage with the urban governance and municipal finance ecosystem

  1. Represent Janaagraha in relevant forums, events and meetings, participate in policy dialogue; discuss policy initiatives, report on progress achieved and/or present policy papers/ideas;
  2. Establish and maintain relationships with government, partners, stakeholders and donors to achieve active collaboration, cooperation and alliances on programme development and implementation;
  3. Ensure Janaagraha’s active participation in relevant forums and working groups to establish effective networks and keep abreast of ongoing debates and thinking on municipal finance and urban infrastructure finance.
  4. Build relations and partnerships with senior government officials as well as multi-lateral, bi-lateral agencies and NGOs and participate in critical meetings and events;
  5. Create and maintain strategic partnerships

Qualifications and Experience

  1. Master’s degree or equivalent in business administration, finance, public finance, public administration, public policy or other directly relevant fields OR a Membership of a Professional Institute such as the Institute of Chartered Accountants of India ;
  2. 15 years of experience in government advisory or public finance or business management/consulting or senior leadership roles in finance; should have held leadership roles in their career, engaging with senior stakeholders in government/industry;
  3. Adequate experience in leading high-performance teams
  4. Strong project management skills and sharp focus on high-quality, timely execution
  5. Preferred – should have held positions engaging directly with senior or c-suite clients and stakeholders in relevant sectors/industries
  6. Preferred – should have led projects with governments on urban infra financing (particularly municipal bonds and impact bonds), municipal revenue optimisation/augmentation, transaction advisory

What Janaagraha Offers

At Janaagraha, you will be part of a multi-disciplinary team of professionals and passionate citizens who apply cutting-edge technologies and practices aimed at social change in India’s cities. We offer a dynamic, driven, remunerative and vibrant work environment for professionals who are passionate about investing their time, skill sets and energy to transform quality of life in India’s cities. At work, you will be exposed to a unique combination of policy, practice and platforms and will have abundant opportunities to learn and apply professional skills to complex social challenges.

We are looking for an Associate Manager – Urban Transport Financing & Governance Reforms

Janaagraha is a non-profit trust, established in 2001, working towards the mission of transforming quality of life in India’s cities and towns. It works with citizens to catalyse active citizenship in city neighbourhoods and with governments to institute reforms to city governance (what we call “City-Systems”). Janaagraha part of the JANA Group – one of India’s best-known groups of not-for-profit institutions working towards the mission of fixing India’s cities. Swati Ramanathan and Ramesh Ramanathan co-founded Jana Group in 2001 and it presently works across citizen participation and city governance reforms (through Janaagraha Centre for Citizenship and Democracy), city planning and design (through Jana Urban Space Foundation), banking and financial services for the urban poor (through Jana Small Finance Bank) and affordable housing for the urban poor (through Janaadhar).

We are looking for a highly passionate and competent individual to work on reforms in urban public transport financing and governance with special focus on bus transportation. This position is part of Janaagraha’s Advocacy & Reforms team, which works closely with governments, academicians, think-tanks and consulting organisations to drive key systemic urban governance reforms. This is a limited tenure position of 2 years with a possibility for further extension, based on candidate performance.

If you’re interested, please write to Nimisha Bency at nimisha.bency@janaagraha.org with a cover note on why you fit this role well as well as your CV.

What will Associate Manager- Urban Transport Financing and Governance Reforms do?

Your work will revolve largely around two areas:

  • building knowledge and content around public and bus transport financing and developing communication/engagement collaterals that help push governments, parastatals and key-stakeholders toward definite action on financing and
  • providing technical advisory support to governments, parastatals and state transport undertakings on institutionalising a financing mechanism (akin to setting up a public/bus transport fund)

In doing so, you will work closely with different members of the Advocacy and Reforms team and at frequent intervals, engage with the CEO as well. You will be required to lead, with adequate guidance and support, most aspects of these two pieces including conducting desktop based research, stakeholder interviews and consultations, crafting policy briefs and thought-leadership pieces, crafting senior stakeholder presentations, financial landscaping and data analysis etc. You will also be part of meetings and engagements with senior stakeholders across governments, consulting orgs, academia, think-tanks and NGOs/CSOs. To give you more clarity, listing some more activities below:

  • Undertake research on urban transport & bus transport to publish thought leadership pieces, Op-eds & white papers;
  • Develop tools & resources for data driven discourse/ decision making in the government’s public/bus transportation ecosystem;
  • Ensure deliverables are of high quality and completed on time;
  • Build and nurture relationships with senior government functionaries as well as transport/urban sector experts;
  • Co-ordinate with government departments, STUs, on-ground personnel, consultants, civil society organizations and external stakeholders as required;
  • Analyse data, create presentations and frequent updates for senior management within Janaagraha, relevant stakeholders and donors;
  • Help deepen knowledge and analytical firepower in India’s public bus transport and identifying contemporary trends and advocacy agendas;
  • Engage with and persuade government functionaries to administer robust bus transport reforms and governance

We think you’ll fit this role well if you have:

  • At least 2.5 years of professional work experience in Public Finance, Infrastructure Financing, Government and/or Management Consulting or Economics
  • Any of the following educational qualifications – Bachelor’s / Post Graduation Diploma / Master’s Degree in Business, Economics, Finance, Engineering or Transport Planning ;
  • A keen interest in urban infrastructure financing and awareness of the public transport industry trends and best practices
  • Strong financial, analytical and numerical skills as well as aptitude
  • Excellent interpersonal and communication skills, including strong presentation making skills
  • The drive and ability to own pieces of work in entirety, needing minimal supervision
  • The ability to deliver in unstructured and challenging environments, including working on tight timelines and in a data-poor ecosystem

If you think you fit this role well despite not ticking some of the boxes mentioned above, we encourage you to apply. While we do emphasise on some basic filters, such as minimum work experience, good presentation making skills, good numerical aptitude, good working knowledge of finance and financing – we understand that not all are essential in helping deliver well.

What does Janaagraha have to offer?

At Janaagraha, you will be part of a multi-disciplinary team of professionals and passionate citizens who apply cutting-edge technologies and practices aimed at strengthening India’s cities. We offer a dynamic, driven, remunerative and vibrant work environment for professionals who are passionate about investing their time, skill sets and energy to transform quality of life in urban India.

We have a work culture where timeliness, quality, initiative, ownership and ideation are emphasised over work schedules, plans and hierarchy. The advocacy and reforms team consists largely of young professionals coming from diverse educational backgrounds – management, technology, social sciences – and work experiences – consulting, investment management, marketing and branding and research.

At work, you will be exposed to a unique combination of policy, practice and platforms and will have abundant opportunities to learn from the industry’s best and apply professional skills to complex social challenges.

We are looking for a Senior Manager – Climate Finance

Janaagraha is a non-profit trust, established in 2001, working towards the mission of transforming quality of life in India’s cities and towns. It works with citizens to catalyse active citizenship in city neighbourhoods and with governments to institute reforms to city governance (what we call “City-Systems”). Janaagraha part of the JANA Group – one of India’s best-known groups of not-for-profit institutions working towards the mission of fixing India’s cities. Swati Ramanathan and Ramesh Ramanathan co-founded Jana Group in 2001 and it presently works across citizen participation and city governance reforms (through Janaagraha Centre for Citizenship and Democracy), city planning and design (through Jana Urban Space Foundation), banking and financial services for the urban poor (through Jana Small Finance Bank) and affordable housing for the urban poor (through Janaadhar). Since inception, municipal finance has been a core focus area for Janaagraha.

We are looking for a highly passionate and competent individual to lead our work on reforms in green and climate financing in the urban sector with special focus on urban transportation. This position is part of Janaagraha’s Advocacy & Reforms team, which works closely with governments, academicians, think-tanks and consulting organisations to drive systemic reforms in urban governance.

The Senior Manager – Climate Finance would work closely with the CEO as well as senior colleagues in the Advocacy & Reforms team and lead a team of 2-3 people to deliver on the organisation’s objectives around clean and general urban infrastructure financing. This includes establishing and managing relationships with senior government bureaucracy, experts at multilaterals and bilaterals, crafting thought-leadership material and writing op-eds frequently. This position will be based out of Delhi-NCR/Bangalore.

If you’re interested in this role, please write to Nimisha Bency at nimisha.bency@janaagraha.org with a cover note on why you fit this role well as well as your CV.

What will Senior Manager- Climate Financing Urban do?

You will work closely with the CEO and different members of the Advocacy and Reforms team to shape and drive reforms that help drive investments to green urban infra. To give you more clarity, some more activities are listed below:

Deliver strongly on government & donor engagements:

  • Deliver on all commitments made under existing (and future) government and donor engagements;
  • Engage closely with senior leaders in government and the market ecosystem to both advocate for systemic reforms in climate financing in urban sector with special focus on urban transportation and to inform Janaagraha’ s strategy for the same;
  • Continuously strive to transform climate financing in India at scale and with speed and agility, through a whole of systems approach;
  • Create an enabling ecosystem to ideate boldly and creatively, to rapidly convert ideas to action plans and to execute the same at scale and with agility;
  • Manage and ensure high quality delivery of all projects undertaken;
  • Manage the development and implementation of communication strategy and plan for climate financing in urban sector;

Mentor and build the team:

  • Oversee and approve program work plans, manage budgets, monitor resource allocation and manage donor compliance processes;
  • Manage performance of team members, provide managerial direction, guidance and leadership and performance feedback and coaching;
  • Promote learning and development and put in place a systematic talent development program/plan;
  • Lead innovation and adoption of best practices in the team;

Engage with the climate financing ecosystem and build a clean urban infra financing practice at Janaagraha:

  • Help deepen knowledge and analytical firepower in India’s climate financing in urban sector and identify contemporary trends and advocacy agendas
  • Conceive and drive action-research projects that both help shape general discourse on urban infra financing and help project Janaagraha as a go-to organisation for clean urban infra financing policy
  • Explore program/project funding opportunities to help grow the infra financing practice
  • Represent Janaagraha in external forums, events and meetings, participate in policy dialogue; discuss policy initiatives, and/or present policy papers/ideas;
  • Establish and maintain relationships with government, partners, stakeholders and donors to achieve active collaboration, cooperation and alliances on project development and implementation;
  • Ensure Janaagraha’s active participation in relevant forums and working groups to establish effective networks and keep abreast of ongoing debates and thinking on Climate finance and urban infrastructure finance.
  • Build relations and partnerships with senior government officials as well as multi-lateral, bi-lateral agencies and NGOs and participate in critical meetings and events;

We think you’ll fit this role well if you have:

  • 8-10 years of professional work experience in Climate Financing, Public Policy, Infrastructure Financing, Government and/or Management Consulting, or Economics;
  • Master’s degree or equivalent in business administration, finance, public finance, public administration, public policy, Economics, Planning or other directly relevant fields OR a Membership of a Professional Institute such as the Institute of Chartered Accountants of India ;
  • A keen interest in and intermediate level knowledge around urban climate financing, urban infrastructure financing and awareness of the industry trends and best practices;
  • Excellent inter personal and communication skills- verbal, written and presentation;
  • Adequate experience in managing senior stakeholder relationships
  • Adequate experience in leading high-performance, client service teams;
  • Strong project management skills and sharp focus on high-quality, timely execution.

What Janaagraha Offers

At Janaagraha, you will be part of a multi-disciplinary team of professionals and passionate citizens who apply cutting-edge technologies and practices aimed at strengthening India’s cities. We offer a dynamic, driven, remunerative and vibrant work environment for professionals who are passionate about investing their time, skill sets and energy to transform quality of life in urban India.

We have a work culture where timeliness, quality, initiative, ownership and ideation are emphasised over work schedules, plans and hierarchy. The advocacy and reforms team consists largely of young professionals coming from diverse educational backgrounds – management, technology, social sciences – and work experiences – consulting, investment management, marketing and branding and research.

At work, you will be exposed to a unique combination of policy, practice and platforms and will have abundant opportunities to interact with the sector’s best as well as top bureaucratic leadership and apply professional skills to complex social challenges.

About Janaagraha

Janaagraha is a non-profit trust, established in 2001, working towards the mission of transforming quality of life in India’s cities and towns. It works with citizens to catalyse active citizenship in city neighbourhoods and with governments to institute reforms to city governance (what we call “City-Systems”). Janaagraha is part of the JANA Group – one of India’s best-known groups of not-for-profit institutions working towards the mission of fixing India’s cities. Swati Ramanathan and Ramesh Ramanathan co-founded Jana Group in 2001 and it presently works across citizen participation and city governance reforms (through Janaagraha Centre for Citizenship and Democracy), city planning and design (through Jana Urban Space Foundation), banking and financial services for the urban poor (through Jana Small Finance Bank) and affordable housing for the urban poor (through Janaadhar). Since inception, Governance Reforms has been a core focus area for Janaagraha.

We are looking for a highly passionate and competent individual to join our ‘Odisha Municipal Strengthening project’ team as Manager. Core responsibilities include owning and delivering on reforms in the areas of municipal performance management, particularly on augmenting human capacities and decision support tools. The position will be based out of Bengaluru/Delhi/Bhubaneswar.

Job Description

Janaagraha is undertaking a comprehensive, multi-year, municipal strengthening exercise with the Odisha Housing & Urban Development Department. As part of this team, the Manager – Advocacy & Reforms will

  • Actively work with the Janaagraha Odisha team and the Housing & Urban Development Department of Odisha with an objective of achieving large-scale reforms in strengthening revenues, municipal staffing and performance management systems
  • Own end-to-end a key deliverable around creating a model for municipal shared services centre and support its implementation in Odisha; create advocacy collaterals such as toolkits and case-studies and help other states replicate the model
  • Coordinate with government departments, on-ground personnel, government consultants and external stakeholders to collect and collate data
  • Craft presentations, white-papers and other collaterals around human capacity augmentation and decision support systems in ULBs
  • Engage with and persuade government functionaries to administer robust reforms in urban local governance

Qualifications and Experience

  • Post Graduate in Public Policy/Public Administration/Business Administration or Post Graduate in Finance or Economics;
  • At least 3-4 years of professional work experience in Management Consulting, Government Advisory, Program Management, Corporate Strategy or Finance; total experience of at least 6-7 years
  • At least 2 years leading senior stakeholder relationships (senior management to C-suite)

What we look for in a Manager– Advocacy & Reforms

  • Ability and willingness to grasp concepts quickly
  • Ability to work with ambiguity and take complete ownership under minimal supervision
  • Persuasive skills to engage with government functionaries, particularly to craft strong narratives, to deliver on programme objectives
  • Strong quantitative and analytical capabilities with a good working knowledge of MS excel and Powerpoint
  • Ability to manage large projects in partnership with external stakeholders
  • Strong project management skills
  • Good communication skills- both written and verbal
  • Ability to work across teams
  • Willingness to extend oneself to accomplish work objectives with tight deadlines, simultaneously pursuing excellence
  • Positive attitude, flexibility and ability to adapt to a dynamic work environment

What Janaagraha offers

At Janaagraha, you will be part of a multi-disciplinary team of professionals and passionate citizens who apply cutting-edge technologies and practices aimed at social change in India’s cities. We offer a dynamic, driven and vibrant work environment for professionals who are passionate about investing their time, skill sets and energy to transform quality of life in India’s cities. At work, you will be exposed to a unique combination of policy, practice and platforms and will have abundant opportunities to learn and apply professional skills to social challenges.

To know more about Janaagraha as an organization, please visit www.janaagraha.org and interested applicants may kindly send their resume to nimisha.bency@janaagraha.org

Janaagraha is a non-profit trust, established in 2001, working towards the mission of transforming quality of life in India’s cities and towns. We work with citizens to catalyse active citizenship in city neighbourhoods and with governments to institute reforms to city governance (what we call “City-Systems”). Janaagraha is part of the JANA Group – one of India’s best-known groups of not-for-profit institutions working towards the mission of fixing India’s cities. Swati Ramanathan and Ramesh Ramanathan co-founded Jana Group in 2001 and it presently works across citizen participation and city governance reforms (through Janaagraha Centre for Citizenship and Democracy), city planning and design (through Jana Urban Space Foundation), banking and financial services for the urban poor (through Jana Small Finance Bank) and affordable housing for the urban poor (through Janaadhar).

Since inception, municipal finance reforms have been a core focus area for Janaagraha and over the years, we have worked with and supported government stakeholders at both central and state levels in the areas of property tax, urban infrastructure financing, municipal accounting, among various others. Janaagraha’s current engagements include MoUs with the Ministry of Housing and Urban Affairs (MoHUA), 15th Finance Commission, in addition to State government of Odisha on a wide range of reforms – from accounting and audit to budget and treasury management and urban infrastructure financing. Also, Janaagraha has recently worked with MoHUA to build and launch a dedicated portal – www.cityfinance.in – which serves as a national framework of standardized, timely and credible financial information on cities (ULBs), in addition to facilitating benchmarking, comparison and peer learning between cities (ULBs) on a range of financial and operating indicators.

We are looking for highly passionate and competent individuals to be based out of Delhi/ Bangalore to work in Janaagraha’s Municipal Finance program. Please reach out to Nimisha Bency at nimisha.bency@janaagraha.org for any further information or clarifications.

What will the Associate, Municipal Finance do?

Deliver strongly on government and donor engagements

  1. Provide support with delivering on all commitments made under existing (and future) government and donor engagements
  2. Actively support in engagement with government and other stakeholders with an objective of achieving systemic policy reforms in strengthening municipal revenues, municipal accounting, municipal infrastructure financing, towards facilitating improvement in overall financial health of local governments nationally
  3. Continuously strive to transform municipal finance in India at scale and with speed and agility, through a whole of systems approach
  4. Deepen knowledge and analytical firepower in the areas of Municipal Finance and identify contemporary trends and advocacy agendas that can be taken up with government stakeholders
  5. Create an enabling ecosystem to ideate boldly and creatively, to rapidly convert ideas to action plans and to execute the same at scale and with agility
  6. Support in engagement with and persuasion of government functionaries to administer robust reforms in urban local governance

Work as part of Municipal Finance team towards

  1. Drafting & Compilation of best practices in municipal finance, knowledge papers/reports (updated at a relevant frequency);
  2. Coordination with government departments, on-ground personnel, government consultants, and external stakeholders as required;
  3. Collecting and analyzing various data points related to municipal finance;
  4. Creating presentations and frequent updates for senior management within Janaagraha and the central and state governments;
  5. Working with municipal finance team and other program teams on implementation aspects of projects, programs, deliverables etc;
  6. Building and nurturing relationships with senior government functionaries as well as urban governance sector experts;
  7. Engaging with state governments, multilateral/bilateral agencies on municipal finance reform agendas including but not restricted to one or more of the above;
  8. Assisting in any other projects as required

Qualifications and Experience

  1. Master’s degree or equivalent in business administration, finance, public finance, public administration, public policy or other directly relevant fields OR a Membership of a Professional Institute such as the Institute of Chartered Accountants of India;
  2. 1-2 years of experience in government advisory or public finance or business/management consulting;
  3. Strong research, writing, analytical, problem-solving, and project management skills with a sharp focus on high-quality, timely execution and delivering high-quality outputs to government stakeholders
  4. Preferred – should have worked on projects with governments on urban infra financing, municipal revenue optimization/augmentation, transaction advisory, ecosystem engagement, network building etc.

What we look for in an Associate, Municipal Finance

  • Ability and willingness to grasp concepts quickly
  • Ability to work with ambiguity
  • Ability to work across teams and collect/gather data from various (internal) team members as well as external stakeholders including state/local government officers
  • Strong research, quantitative and analytical capabilities with a good working knowledge of MS excel and Powerpoint tools
  • Ability to coordinate with manage high-stake projects in partnership with external stakeholders esp government
  • Strong project management skills
  • Good communication skills- both written and verbal
  • Willingness to extend oneself to accomplish work objectives with tight deadlines, simultaneously pursuing excellence
  • Positive attitude, flexibility and ability to adapt to a dynamic work environment
  • Persuasive skills to engage with government functionaries and deliver on programme objectives

What Janaagraha Offers

At Janaagraha, you will be part of a multi-disciplinary team of professionals and passionate citizens who apply cutting-edge technologies and practices aimed at social change in India’s cities. We offer a dynamic, driven, remunerative and vibrant work environment for professionals who are passionate about investing their time, skill sets and energy to transform quality of life in India’s cities. At work, you will be exposed to a unique combination of policy, practice and platforms and will have abundant opportunities to learn and apply professional skills to complex social challenges.

To know more about Janaagraha as an organization please visit www.janaagraha.org and interested applicant may kindly send their resume to nimisha.bency@janaagraha.org

Job Description: Product Manager – www.cityfinance.in, a national-level portal developed for the Ministry of Housing and Urban Affairs (MoHUA), Govt of India, serving as the national framework of standardized, timely and credible financial and operational information on cities (urban local bodies)

Janaagraha is a non-profit trust, established in 2001, working towards the mission of transforming quality of life in India’s cities and towns. We work with citizens to catalyse active citizenship in city neighbourhoods and with governments to institute reforms to city governance (what we call “City-Systems”). Janaagraha is part of the JANA Group – one of India’s best-known groups of not-for-profit institutions working towards the mission of fixing India’s cities. Swati Ramanathan and Ramesh Ramanathan co-founded Jana Group in 2001 and it presently works across citizen participation and city governance reforms (through Janaagraha Centre for Citizenship and Democracy), city planning and design (through Jana Urban Space Foundation), banking and financial services for the urban poor (through Jana Small Finance Bank) and affordable housing for the urban poor (through Janaadhar).

Since inception, municipal finance reforms have been a core focus area for Janaagraha and over the years, we have worked with and supported government stakeholders at both central and state levels in the areas of own revenue optimization, grant automation, urban infrastructure financing, municipal accounting, among various others. Janaagraha’s current engagements include MoUs with the Ministry of Housing and Urban Affairs (MoHUA), 15th Finance Commission, in addition to State government of Odisha on a wide range of reforms – from accounting and audit to budget and treasury management and urban infrastructure financing. Also, Janaagraha has recently worked with MoHUA to build and launch a dedicated portal – www.cityfinance.in – which serves as a national framework of standardized, timely and credible financial information on cities (ULBs), in addition to facilitating benchmarking, comparison and peer learning between cities (ULBs) on a range of financial and operating indicators.

We are looking for a highly passionate and competent individual to work as Product Manager for one of our flagship initiatives: www.cityfinance.in. We have launched a beta version and plan to add new features in next 2 years to make it a ‘go-to’ place for accessing any financial and operational information on cities. This position is part of Janaagraha’s Advocacy & Reforms team, which works closely with governments, academicians, think-tanks and consulting organisations to drive key systemic urban governance reforms. This is a limited tenure position of 2 years with a possibility for further extension, based on candidate’s performance.

If you’re interested, please write to Nimisha Bency at nimisha.bency@janaagraha.org with a cover note on why you fit this role along with your CV.

What will the Product Manager- Cityfinance portal do?

We are working on solving one the most important problems being faced by Indian Cities: making them financially sustainable and accountable. Cityfinance portal is envisioned to work as a tech tool to drive data driven governance on financial management of cities, reduce the information asymmetry on performance of cities amongst stakeholders like city governments, state governments, investors, CSOs, academicians, journalists etc. This is “change at scale” role with responsibility of building largest database on cities and building tools for improving financial resources & management in ULBs.

The Product Manager-Cityfinance will work closely with Advocacy and Reforms team and at frequent intervals, engage with and manage deliverables of external design UI/UX consultants, tech vendor, as well as engage with senior stakeholders across governments, consulting orgs, academia, think-tanks and NGOs/CSOs. Here’s a listing of some of the indicative responsibilities and activities required from the incumbent:

  • Build product roadmap in line with programmatic and stakeholder priorities, including government officials, building on what matters most to achieve the strategic goals and initiatives
  • Plan and implement periodic release of additional features on the cityfinance portal in consultation with internal and external stakeholders
  • Ideate for new and innovative features for products and use of open source solutions for development of product for achieving scale at speed
  • Competitive bench-marking with global peers in terms of features and functionalities and continuously incorporate best practices onto the cityfinance portal
  • Ideate on system architecture and tech infrastructure to be used for development of optimal platform
  • Coordinate and act as bridge between tech development team, design firms, communications teams external consultants for development of quality product and new features
  • Ensure deliverables from vendors are of high quality and completed on time;
  • Extract, synthesize and analyse data, create presentations and frequent updates for senior management within Janaagraha, relevant stakeholders (including senior government officials) and donors;
  • Articulate and present pros/cons of different technology solutions to key internal/external stakeholders;
  • Act as an inspiring technology leader for the development team by having a thorough understanding of technologies, processes and design;
  • Resolve complex technical issues and provide mentoring on best practices, processes and design;
  • Oversee and contribute to user documentation and training; outbound marketing; product support, and handle support escalations; including quality assurance and release management;
  • Specific event-based content initiatives to drive traffic and outcomes based on organization goals;
  • Data analytics and usage analysis of content and traffic sources;
  • New implementation of cutting-edge ideas to deliver more user value based on global benchmarks

We think you’ll fit this role well if you have:

  • At least 4 years of professional work experience as Product Manager with one of the ‘unicorn’ tech-startups or similar tech-oriented organizations
  • Worked and built scalable and large-scale institution-facing web/mobile applications, including those that have decision support tools/dashboards
  • Exposure to and experience on designing and maintaining applications in an Agile environment
  • Experience of working across all layers of modern web/mobile application development
  • A keen interest in urban development and civic tech products
  • Strong organizational, analytical skills with excellent communication and interpersonal skills
  • Ruthless (objective) prioritization skills
  • Keenness and experience of working on government projects
  • Good understanding of new developments in civic tech, prevailing and modern technologies and open source solutions

If you think you fit this role well despite not ticking some of the boxes mentioned above, we encourage you to apply. While we do emphasise on some basic filters, such as minimum work experience, good communication, good problem solving aptitude, good working knowledge of tech development process – we understand that not all are essential in helping deliver well.

What does Janaagraha have to offer?

At Janaagraha, you will be part of a multi-disciplinary team of professionals and passionate citizens who apply cutting-edge technologies and practices aimed at strengthening India’s cities. We offer a dynamic, driven, remunerative and vibrant work environment for professionals who are passionate about investing their time, skill sets and energy to transform quality of life in urban India.

We have a work culture where timeliness, quality, initiative, ownership and ideation are emphasised over work schedules, plans and hierarchy. The advocacy and reforms team consists largely of young professionals coming from diverse educational backgrounds – management, technology, social sciences – and work experiences – consulting, investment management, marketing and branding and research.

At work, you will be exposed to a unique combination of policy, practice and platforms and will have abundant opportunities to learn from the industry’s best and apply professional skills to complex social challenges.

Janaagraha has a pioneering Citizen Engagement civic-tech platform called I Change My City which is official Grievance Redressal and Citizen Participation platform for many states and cities, Swachhata and Swachh Manch which are official Grievance Redressal and Citizen Participation Platforms for Swachh Bharat Mission in partnership with Government of India.

We are looking for a Full Stack Developer to work on the Civic Tech Platforms. You’ll be working with the team which runs India’s largest civic engagement platform, work on applications which are used by more than 15 million users across 3200 cities in India while assisting government in making our cities better.

Position:

Lead Engineer / Sr. Software Engineer

Requirements

Tech Skills

  1. Web fundamentals like HTML, JavaScript, and CSS
  2. Frameworks like Angular and React
  3. AJAX
  4. API design and development
  5. Proficiency in PHP (Laravel/Codeignitor) and NodeJs
  6. Data base management, (MySQL, MariaDB, PostgreSQL and MongoDB)
  7. Web server technologies like Node.js, Apache, Nginx, ISS, etc

Others:

  1. Understanding of microservices architecture.
  2. Understanding of GIT for code management.
  3. Comfortable with work management tools like JIRA.
  4. Understanding of CI/CD tools and process flow.
  5. Write Unit Test cases and including test frameworks while development.
  6. Experience with cloud message APIs and usage of push notifications.

Work Experience:

  1. Minimum of 3 years of Work Experience in reputed companies.
  2. Hands-on experience in developing full stack applications

Roles and Responsibilities:

  1. Work on overall architecture of the web application.
  2. Maintain quality and ensure responsiveness of applications.
  3. Collaborate with the rest of the engineering team to design and launch new features.
  4. Maintain code integrity and organization.
  5. Experience working with graphic designers and converting designs to visual elements.
  6. Understanding and implementation of security and data protection.
  7. Should working in tandem with Product managers to fulfil the requirements of clients as documented.
  8. Should be able to discuss timelines and stick to them
  9. Should raise issues on the flow and timelines negotiate with Product Managers and timelines on technical and other aspects.
  10. Should be able to evaluate and recommend technologies/frameworks to be used for the work.

Educational Qualifications:

  1. Bachelor of Engineering/Technology or equivalent in Computer Science/Information Technology.

We are a small but efficient team working on these platforms using best technologies and frameworks for a greater cause of improving how citizens interact with the government. If you think you have the will to change the systems in India through technology, please email your resume/CV at sumit.arora@janaagraha.org

We are looking for a Manager – Urban Transport & Climate Finance

Janaagraha is a non-profit trust, established in 2001, working towards the mission of transforming quality of life in India’s cities and towns. It works with citizens to catalyse active citizenship in city neighbourhoods and with governments to institute reforms to city governance (what we call “City-Systems”). Janaagraha part of the JANA Group – one of India’s best-known groups of not-for-profit institutions working towards the mission of fixing India’s cities. Swati Ramanathan and Ramesh Ramanathan co-founded Jana Group in 2001 and it presently works across citizen participation and city governance reforms (through Janaagraha Centre for Citizenship and Democracy), city planning and design (through Jana Urban Space Foundation), banking and financial services for the urban poor (through Jana Small Finance Bank) and affordable housing for the urban poor (through Janaadhar).Since inception, municipal finance has been a core focus area for Janaagraha.

We are looking for a highly passionate and competent individual to lead our work on reforms in green and climate financing in the urban sector with special focus on urban transportation. This position is part of Janaagraha’s Advocacy & Reforms team, (Delhi) which works closely with governments, academicians, think-tanks and consulting organisations to drive systemic reforms in urban governance.

The Manager – Urban Transport & Climate Finance would work closely with the Program Head as well as senior colleagues in the Advocacy & Reforms team to deliver on the organisation’s objectives around clean and general urban infrastructure financing. This includes establishing and managing relationships with senior government bureaucracy, experts at multilaterals and bilaterals, crafting thought-leadership material and writing op-eds frequently. This position will ideally be based out of Delhi-NCR/Bangalore, though not a mandate.

If you’re interested in this role, please write to Nimisha Bency at nimisha.bency@janaagraha.org with a cover note on why you fit this role well as well as your CV.

What will Manager – Urban Transport & Climate Finance do?

You will work closely with the Program Head as well as senior colleagues in the Advocacy & Reforms team to shape and drive reforms that help drive investments to green urban infra. To give you more clarity, some more activities are listed below:

Deliver strongly on government & donor engagements:

  • Deliver on all commitments made under existing (and future) government and donor engagements;
  • Engage closely with senior leaders in government and the market ecosystem to both advocate for systemic reforms in climate financing in urban sector with special focus on urban transportation and to inform Janaagraha’ s strategy for the same;
  • Continuously strive to transform climate financing in India at scale and with speed and agility, through a whole of systems approach;
  • sdsCreate an enabling ecosystem to ideate boldly and creatively, to rapidly convert ideas to action plans and to execute the same at scale and with agility;adasd
  • Manage and ensure high quality delivery of all projects undertaken;
  • Manage the development and implementation of communication strategy and plan for climate financing in urban sector;

Mentor and build the team:

  • Prepare program work plans, manage budgets, monitor resource allocation and manage donor compliance processes;
  • Manage performance of team members, provide managerial direction, guidance and performance feedback and coaching;
  • Promote learning and development and put in place a systematic talent development program/plan;
  • Lead innovation and adoption of best practices in the team;

Engage with the climate financing ecosystem and build a clean urban infra financing practice at Janaagraha:

  • Help deepen knowledge and analytical firepower in India’s climate financing in urban sector and identify contemporary trends and advocacy agendas
  • Conceive and drive action-research projects that both help shape general discourse on urban infra financing and help project Janaagraha as a go-to organisation for clean urban infra financing policy
  • Represent Janaagraha in external forums, participate in policy dialogue; discuss policy initiatives, and/or present policy papers/ideas whenever required.
  • Establish and maintain relationships with government, partners, stakeholders and donors to achieve active collaboration, cooperation and alliances on project development and implementation;
  • Ensure Janaagraha’s active participation in relevant forums and working groups to establish effective networks and keep abreast of ongoing debates and thinking on Climate finance and urban infrastructure finance.
  • Build relations and partnerships with senior government officials as well as multi-lateral, bi-lateral agencies and NGOs and participate in critical meetings and events;

We think you’ll fit this role well if you have:

  • 7 to 9 years of professional work experience in Climate Financing, Public Policy, Infrastructure Financing, Government and/or Management Consulting, or Economics;
  • Master’s degree or equivalent in business administration, finance, public finance, public administration, public policy, Economics, Planning or other directly relevant fields OR a Membership of a Professional Institute such as the Institute of Chartered Accountants of India ;
  • A strong interest and keenness to grow in urban climate financing, urban infrastructure financing and awareness of the industry trends and best practices;
  • Excellent inter personal and communication skills- verbal, written and presentation;
  • Adequate experience in managing senior stakeholder relationships is preferred
  • Adequate experience in leading high-performance, client service teams;
  • Strong project management skills and having lead the team on few key projects with sharp focus on high-quality & timely execution.

What Janaagraha Offers

At Janaagraha, you will be part of a multi-disciplinary team of professionals and passionate citizens who apply cutting-edge technologies and practices aimed at strengthening India’s cities. We offer a dynamic, driven, remunerative , vibrant, highly positive, happy and high energy work environment for professionals who are passionate about investing their time, skill sets and energy to transform quality of life in urban India.

We have a work culture where timeliness, quality, initiative, ownership and ideation are emphasised over work schedules, plans and hierarchy. The advocacy and reforms team consists largely of young professionals coming from diverse educational backgrounds – management, technology, social sciences – and work experiences – consulting, investment management, marketing and branding and research.

At work, you will be exposed to a unique combination of policy, practice and platforms and will have abundant opportunities to interact with the sector’s best as well as top bureaucratic leadership and apply professional skills to complex social challenges.

Standard Hiring Process

The hiring process at Janaagraha begins with an HR round of interview followed by 2 to 3 rounds of technical rounds of discussions with the respective Program team members. The shortlisted applicant also works on a role specific assignment and an Alignment form. The overall process may take anywhere between 2 to 4 weeks to complete.

Associate Manager- Advocacy & Communication, Municipal Finance Reforms

Janaagraha is a non-profit trust, established in 2001, working towards the mission of transforming quality of life in India’s cities and towns. It works with citizens to catalyse active citizenship in city neighbourhoods and with governments to institute reforms to city governance (what we call “City-Systems”). Janaagraha is part of the JANA Group – one of India’s best-known groups of not-for-profit institutions working towards the mission of fixing India’s cities. Swati Ramanathan and Ramesh Ramanathan co-founded Jana Group in 2001 and it presently works across citizen participation and city governance reforms (through Janaagraha Centre for Citizenship and Democracy), city planning and design (through Jana Urban Space Foundation), banking and financial services for the urban poor (through Jana Small Finance Bank) and affordable housing for the urban poor (through Janaadhar).

Since inception, municipal finance reforms have been a core focus area for Janaagraha and over the years, we have worked with and supported government stakeholders at both central and state levels in the areas of own revenue optimization, grant automation, urban infrastructure financing, municipal accounting, among various others. Janaagraha’s current engagements include MoUs with the Ministry of Housing and Urban Affairs (MoHUA), 15th Finance Commission, in addition to State government of Odisha on a wide range of reforms – from accounting and audit to budget and treasury management and urban infrastructure financing. Also, Janaagraha has recently worked with MoHUA to build and launch a dedicated portal – www.cityfinance.in – which serves as a national framework of standardized, timely and credible financial information on cities (ULBs), in addition to facilitating benchmarking, comparison and peer learning between cities (ULBs) on a range of financial and operating indicators.

We are looking for a highly passionate and competent individual to work as Associate Manager- Advocacy & Communication in our Municipal Finance Reforms team. This position is part of Janaagraha’s Advocacy & Reforms team, which works closely with governments (at national, state & city levels), donors, civil society organizations, think-tanks and consulting organisations to drive key systemic fiscal governance reforms for India’s cities (municipalities). This is a limited tenure position of 2 years with a possibility for further extension, based on candidate’s performance.

If you’re interested, please write to Nimisha Bency at nimisha.bency@janaagraha.org with a cover note on why you fit this role along with your CV.

What will the Associate Manager- Advocacy & Communication, Municipal Finance Reforms do?

We are working on solving one the most important problems being faced by Indian Cities: making them financially sustainable and accountable. To amplify the work of the municipal finance reforms team, the incumbent will undertake the following advocacy and communication-related activities and responsibilities, as required from time to time, which would include, but would not be limited to:

  • Engage closely with the urban development & governance ecosystem in India, including government officials, elected representatives, donors, civil society organizations, media etc, to both advocate for systemic reforms in municipal finance and to inform the organization’s municipal reforms agenda at relevant forums
  • Shape policy advocacy agenda and strategy, including advising municipal finance team on the appropriate outlets and timely dissemination of advocacy and communication materials to target audiences
  • Identify advocacy and communication needs, trends, opportunities and approaches to strengthen the organization’s presence and relevance in the municipal and urban infrastructure finance space
  • Create strong brand positioning, visibility & recall for Janaagraha’s municipal finance reforms work, including for the www.cityfinance.in portal, and build institutional credibility across various forums
  • Fully understand the theory of change of the municipal finance program and wherever appropriate engage with Janaagraha’s civic participation team to co-create & co-design innovative communication campaigns, including for de-mystifying municipal finance concepts for citizens, elected representatives etc.
  • Lead and manage the conceptualization, development and implementation of the municipal finance team’s communication strategy and plan including:
    • Regular (weekly / fortnightly / monthly) reachouts to key government stakeholders, using social media and instant messaging platforms, to update them about key happenings, policy reform messaging etc and to equip them with key info as well as create a recall for Janaagraha among them
    • Planning, production and dissemination of Monthly newsletter focused on Municipal Finance Reforms
    • Planning and executing events such as, webinars, convenings, thought-leadership series, podcasts etc. from time to time
    • Regular Social media outreach via Linkedin, Twitter, YouTube channel etc
    • Planning, collating (content for) and coordination with relevant agencies for creation of videos, podcasts, infographics, marketing collaterals such as brochures etc, well designed presentations & documents etc. from time to time which could be disseminated via social media channels, newsletter/emailers, website, etc.
    • Media outreach – develop and nurture network of journalists and media houses (press, online, TV etc)

We think you’ll fit this role well if you have:

  • At least 4 years of professional work experience in Advocacy & Communications with a Master Degree qualification in Urban Governance, Public Policy, Communications, Public Relations and/or related fields
  • Good knowledge of urban development issues, preferably including municipal finance reforms, and practical experience in lobby and advocacy;
  • Experience in lobbying within political and government sectors and/or in lobbying within the business sectors;
  • Proven networking skills including wide network of government officials, CSOs, business associations and academia;
  • Excellent communications (oral & written English), presentation, interpersonal, influencing and negotiating skills for engaging with a wide variety of contacts. Proven ability to develop and implement an advocacy plan;
  • Good conceptual and analytical skills and ability to think and operate innovatively;
  • Good administration and organizational skills and ability to optimize independent use of time against variable workload;
  • Experience in producing policy materials for varied audiences;
  • Ability to manage resources;
  • Ability to work well with others;
  • Good working knowledge of MS Office.

If you think you fit this role well despite not ticking some of the boxes mentioned above, we encourage you to apply. While we do emphasise on some basic filters, such as minimum work experience, good communication, good problem solving aptitude, etc.– we understand that not all are essential in helping deliver well.

What does Janaagraha have to offer?

At Janaagraha, you will be part of a multi-disciplinary team of professionals and passionate citizens who apply cutting-edge technologies and practices aimed at strengthening India’s cities. We offer a dynamic, driven, remunerative and vibrant work environment for professionals who are passionate about investing their time, skill sets and energy to transform quality of life in urban India.

We have a work culture where timeliness, quality, initiative, ownership and ideation are emphasised over work schedules, plans and hierarchy. The advocacy and reforms team consists largely of young professionals coming from diverse educational backgrounds – management, technology, social sciences – and work experiences – consulting, investment management, marketing and branding and research.

At work, you will be exposed to a unique combination of policy, practice and platforms and will have abundant opportunities to learn from the industry’s best and apply professional skills to complex social challenges.

A Diagnostic & Feasibility Study on Ed Tech and Civic Tech in India

Janaagraha Centre for Citizenship and Democracy
Proposals due by 31st March

Background:

Janaagraha was founded by Swati Ramanathan and Ramesh Ramanathan in December 2001. It is registered under the Indian Trusts Act, 1882 with a mission to transform quality of life in India’s cities and towns. Janaagraha works with citizens to catalyse active citizenship in city neighbourhoods and with governments to institute reforms to city governance (what we call “city-systems”). Civic Learning, Civic Participation and Advocacy and Reforms are Janaagraha’s three major strands of work to accomplish its mission. Janaagraha’s Civic Learning and Civic Participation programs are anchored under the IChangeMyCity brand.

Civic Learning or Bala Janaagraha was launched as a pilot effort in Bengaluru in June 2002. The pilot effort covered 170 children spread over 5 schools. Encouraged by the positive response, the programme was scaled up in 2003, to cover 1,100 children from 24 schools across the city of Bengaluru. Classroom sessions were conducted every alternate Saturday from June to December. In addition, a practical project was assigned to each child. In 2004, a resource book titled ‘Me and My City’ was introduced in English. The book clearly outlined the syllabus of the programme and had chapters devoted to the various topics that had to be covered. People delivering the programme in classrooms across locations could now use this book as a standard reference, ensuring that the same topics were covered everywhere. Also, the book helped make the learning interactive, since it had questions and exercises meant for the children. From its humble beginning in 2002, the programme has seen the following milestones through the years:

Our goal is to empower and enable every child today to be an active citizen tomorrow.

We have engaged 3, 80,232 students across Grades 6th – 8th in 600+ schools in 28 cities over the last fifteen years. Over 13,400 civic projects covering 6,900 roads have been completed with 17,000 students having met with local governments in 4 years.

The program design and construct has been planned to enable 21st century skills such as critical thinking and reasoning capacities, collaboration, multidisciplinary thinking, deliberation and bridge‐building among others. While the content promotes activity based and experiential learning, the civic project activity aims to make children think beyond symptoms and about root causes, engage with their local communities and feel empowered to be a change maker while also building in students critical skills for their future.

Project Overview:

Janaagraha’s Civic Learning programme is now attempting to consolidate our experience of running the programme over the past 18 years and evaluate the feasibility of creating a digital platform which will serve as central repository for all knowledge, experiences, events, interactions on civics and active citizenship. We are currently delivering civic learning to students in the following ways.

With India being home to 15 lakh schools and 370 million children, programmes such as Bala Janaagraha centered on imparting civic learning and inculcating active citizenship values can be embedded in the mainstream education agenda broadly through the following two methods.

  1. Technology
  2. Government Partnerships

In an attempt to scale our work through technology, we intend to consolidate all our strands of work with some value additions to a digital platform which aims to be a one stop shop for all aspects related to Civic Learning.

Project Scope:

In this context and backdrop, we would like to conduct a diagnostic Study on the Ed-Tech landscape in the country to help in understanding the levels of maturity of this segment. In addition, we would like to also conduct a feasibility study to understand the potential and possible degrees of success for creating a digital platform to impart civic learning. This study may require a combination of secondary and primary research to arrive at final conclusions. In the past history of the programme, a combination of desk and primary interviews with a balanced and representative mix of coverage of stakeholders (students, teachers, education experts, govt bodies etc.) and geographies (north, south, east and west regions; and metro/tier 2/3 mix etc.) has been helpful in understanding the way forward for the programme.

  1. Analyze the current Ed-tech landscape covering some of the below points with the focus on K-12 segment
    • What does the current Ed Tech ecosystem look like?
      • Existing platforms
      • Market segments being catered to
      • Geographies being catered to- Metros v/s Tier 2/3
      • Type of content
      • Type of players for profits v/s not-for-profits
      • Revenue model- Freemium v/s paid v/s anyone who is providing it at zero cost
      • GTM models- digital only v/s on-ground first v/s digital first
    • Success factors and Challenges: what are the key learnings from platforms that are doing well and the ones who have failed or not able to scale up
  2. Deep dive in to the civic tech ecosystem in India with the focus on the K-12 space
      • Existing platforms
      • Market segments being catered to
      • Geographies being catered to- Metros v/s Tier 2/3
      • Type of content and engagement
      • Type of players not-for-profits v/s any for profits in this space
      • Revenue model- Free v/s Freemium
      • GTM models- digital only v/s on-ground first v/s digital first
    • An analysis of the Value chain, Technology and Go-to-Market from the ecosystem
      • Evaluate different models in the market- the ones who are doing well v/s ones who failed
      • Key takeaways from both- capture the success factors and key challenges/risks
    • Sustainability – What makes a platform work over the long term
    • Concept testing- while doing primary interviews, take up a concept testing exercise to establish the propensity of users towards adopting our proposed platform and highlight the low hanging fruits

Project Outcomes:

Expected outcomes of the project are as follows:

A diagnostic study which covers all the key areas listed in the scope and any other areas which the agency may feel is required to enable us in putting together a Go-To- Market Strategy

A feasibility Study which covers all the key areas listed in the scope and any other areas which qualifies as useful information for you to come up with a recommendation on the feasibility of Janaagraha’s project idea.

Target Deliverable Schedule

The study will need to be delivered to us 45 days from acceptance of the bid. All the deliverable will be shared in an editable digital version (.doc, .docx, .xls, .xlsx ) backed up research data sheets.

Payment Milestones

  1. 50% on finalising the content and exhaustive list of investigation in the study
  2. 25% on submitting and acceptance of the interim report within 30-40 days
  3. 25% on submitting and acceptance of the final report in 60 days.

Review Mechanisms-

JCCD will revert on acceptance of the proposal within 3 working days of the deadline. JCCD will also address any queries that the bidder might have before the submission of the proposal through calls/emails.

JCCD will appoint program manager to provide all the necessary project information, review deliverables, the decision of program manager stands valid and final in the interest of the overall project delivery. Draft and final report will be supported with presentations on findings. To ensure timely completion, JCCD will give feedback within 3 days of submitting deliverables.

Basic qualification of bidder

The bidder must have undertaken similar studies (sector agnostic), especially in building a successful platform strategy (if possible, edtech) in the past.

The bidder must be a legal entity (for-profit/ Not-for profit) and not blacklisted/ disqualified/de-barred by any government department.

Financial Quote

The bidder to submit a lump sum financial quote for conducting this study (inclusive of taxes + OPEs capped at maximum 10% against actual bills). Items under OPE’s to be decided between program manager and bidder at the start of the project.

Submission of bid response and Results

The bidder to submit the credentials of past work related to this diagnostic study and financial quote to

Prarthana.Ramesh@janaagraha.org by 31st March 2021 or earlier. Any proposals submitted post the due date will not be considered for evaluation.

We may schedule a call to discuss the proposals with the shortlisted agencies starting 5th April 2021 and expect to award the work by 9th April 2021.

Queries

For queries / clarifications, please contact 9739703581. All queries or request for call to discuss the RFP to be completed latest by 22nd March 2021.

Annexure:

1. Strands of Civic Learning

S. No Project Components How Where & When Where & When
1 Civic Learning Lite Modules
(Learn through play)
Lite modules would be made available for delivery in the online (presentations + videos) format/ offline (hard copy kits). For ex: for the theme of Water and Electricity conservation, there would be components of a presentation comprising of a quiz, video and other activities (online). In the physical hard copy, it would comprise of the same in the hard copy format – sheets to track usage, posters along with components of the presentation – in a kit. Delivery of the sessions would be online – act as fillers in between the Science, Math and Language classes until schools reopen and we are given entry into schools where we would continue delivery offline. We would conduct outreach to schools, sign a school MoU and they provide us a slot in their time tables. In the allotted time, our facilitators/volunteers conducts the session. Each session would approx. be 35-40 mins. The strand allows us to work directly with our beneficiary – the youth – and therefore, helps us build stronger school stakeholder relationships.
The schools would provide 2-3 sessions for the delivery of the CL Lite modules. Schools will have the option of choosing the module. The delivery of the modules would be followed through by the Civic Project as mentioned above in the example. We are looking to gamify all the content which is currently either in online or offline format. Each gamified module will have content, games,
assessments and certification. This in turn will help drive stickiness and longevity to the platform.
2 I Change My City Challenge
(Civic Challenge/ Project)
The theme of civic challenge / Civic Projects has been weaved into both delivery models viz. Aligned Lesson Plans and Civic Learning Lite.

Hence the call to action in both delivery models is the start of the Civic Challenge / Civic Project

All the projects are submitted online through the I Change My City portal.

The notifications and announcements through the portal would serve as the communication channel with the participants.

We have been conducting the challenge for a few years now and thus have proven the model’s impact and sustainability.
The school & youth outreach would be a mix of Online and offline methods. But, post Covid we would be leaning substantially towards online outreach and social media marketing. The launch of I Change My City Challenge would be around mid of Sept 2020 and by 31st Jan we would announce the results. We have started with the work to scale the reach further through an extensive online and social media marketing focus during the course of this year and push it towards making it the single stop for all aspects related to local civic problem solving.
3 Civic Fest We believe that the focal point of the Civic Fest would be to give the youth attending it fun filled glimpses of Active Citizenship. And, can be done in the following ways:
 Examples: By learning what their peers are doing
 Engaging: By engaging with people who are actively involved in their communities;
 Experience: By experiencing what practical active citizenship would look like
Conduct a more localised Civic Fests to provide more youth exposure to the Event while conducting a year end one which would act as the conclusion.

We would like to consider a venue between the likes of BIC and Freedom Park to enable us to craft experiences more effectively while also being able to get more youth involved.

We believe that Feb/Mar 2020 is when we can look at the conduct of the Civic Fest.

Format is expected to be a mix of Online and/or offline.

We would be attempting 2 versions of the fest post Covid:
 Online: To move into webinar mode – with expert panels, prep activities for participants, project presentations online with Q&A among others.
 Offline: To envision a Civic Fest with social distancing norms in place, staggered entries, multiple days among others.

Provide platforms such as decentralised Civic Fests at a city level thereby creating more localised events for participation.
We believe that Feb/Mar 2020 is when we can look at the conduct of the Civic Fest. We think a useful experiment that the Covid-19 year might force us to undergo is the experimentation of doing this online and therefore, attempting scalability.

We also believe that long term partnerships (with CSOs and local bodies) has the potential to act as a great pathway to scale.

About Janaagraha

Janaagraha, a Bangalore based non-profit with a mission to transform quality of life in India’s cities and towns, is among the best-known organisations working on urban transformation. Janaagraha was founded in December 2001 as a platform for citizen participation in Indian cities. At present, it works with citizens on catalysing active citizenship in neighbourhoods and with governments to institute reforms to city-systems, also referred to as urban governance reforms.

Janaagraha is part of the Jana Group, and was co-Founded by Ramesh Ramanathan and Swati Ramanathan. Other entities in the group include:

  • Janalakshmi, an urban micro finance company serving 5.5 million households across India
  • Janaadhar, an urban affordable housing company, and
  • Jana Urban Space Foundation, a non-profit focused on spatial planning and design, both policy and practice

Since inception, municipal finance reforms have been a core focus area for Janaagraha and over the years, we have worked with and supported government stakeholders at both central and state level in the areas of property tax, urban infrastructure financing, municipal accounting, among various others. Janaagraha’s current/recent past engagements include:

  • MoUs with the Ministry of Housing and Urban Affairs (MoHUA) on strengthening Municipal Finance.
  • MoU with the Government of Odisha on a wide range of reforms – from accounting and audit to budget and treasury management and urban infrastructure financing.
  • Also, Janaagraha has recently worked with MoHUA to build and launch a dedicated portal www.cityfinance.in – which serves as a national framework of standardized, timely and credible financial information on cities (ULBs), in addition to facilitating benchmarking, comparison and peer learning between cities (ULBs) on a range of financial and operating indicators.
  • MoU with Greater Vishakhapatnam Municipal Corporation on reforms pertaining to own revenue enhancement and infrastructure financing
  • MoU with various knowledge partners on creating thought-leadership around municipal finance subjects like tax dispute resolution and building a digital ecosystem for tax collections and treasury management

We are looking for highly passionate and competent individuals to be based out of Delhi to work in Janaagraha’s Municipal Finance program. The individual will work closely with governments (at national, state & city levels), donors, civil society organizations, think-tanks and consulting organisations to drive key systemic fiscal governance reforms for India’s cities (municipalities).

This is a limited tenure position of 2 years with a possibility for further extension, based on candidate’s performance and availability of donor funding.

What would Associate Manager/ Manager, Municipal Finance do?

We are working towards solving one of the most pertinent problems being faced by Indian Cities: making them financially sustainable and accountable. We are working with the MoHUA at the central level, as well as selectively with States and Cities directly for engendering on-ground change and further working towards translating these on-ground reform successes into usable “products” on Cityfinance that can bring about “change-at-scale”. This role would entail driving municipal finance reforms at scale, optimizing financial resources available to ULBs and facilitating adoption of additional/newer sources of infrastructure financing, ecosystem development for improving advocacy outcomes at scale and managing government technical assistance engagements.

As Associate Manager/ Manager- Municipal Finance, your role would comprise of the following:

Managing government engagements:

  • Engagement with and persuasion of government institutions and functionaries to advocate for and administer robust municipal finance reforms
  • Towards delivery of commitments made under existing and future government and donor engagements, ideate boldly and creatively, to rapidly convert ideas into action plans and to execute the same at scale and with agility
  • Manage the on-ground local teams that work with States and cities on projects pertaining to fiscal devolution, financial reporting, revenue mobilization, raising market finance and infra financing
  • Manage Government stakeholders and liaison with other teams for ensuring timely delivery on commitments and client satisfaction
  • Create a framework for regular follow-ups with the on-ground team and regular internal reporting to higher management

Drive municipal finance reforms at scale:

  • Create blueprints of the reforms to be implemented at the Central/State/City level and build templates for advocacy around it
  • Actively work with the Cityfinance Product Management team for translating the said blueprints into products/modules on Cityfinance
  • Deepen knowledge and analytical firepower for advancing existing advocacy agendas in Municipal Finance and identify contemporary trends and new advocacy agendas
  • Identify and work with small cohorts of knowledge partners/consultants on joint advocacy agendas and as required, independently publish & present knowledge briefs & thought leadership papers to build advocacy with government
  • Actively seek partners for creating an ecosystem of donors, CSOs, researchers, knowledge partners, consultants, etc. to improve advocacy outcomes at scale
  • Collaborate with and assist internal teams in running Information, Education and Communication (IEC) campaigns

Qualifications and Experience

  • A Chartered Accountant or a Post Graduate in Business Management/ Finance/ economics/ public policy/ urban planning; Graduates in these fields with good work experience are encouraged to apply
  • At least 5 years of professional work experience for Associate Manager and 8 years for Manager in Government Advisory, Public Finance or Business/Management Consulting
  • Candidates from alternative academic backgrounds with outstanding academic and career accomplishments and relevant work experience would also be considered
  • Preferred: should have worked on projects with governments on urban infra financing, municipal revenue optimization/augmentation, transaction advisory, ecosystem engagement, network building etc.

What we look for in Associate Manager/ Manager – Municipal Finance

  • Existing knowledge of/Ability and willingness to grasp quickly, concepts/policies/landscape of Urban Governance, Municipal / Public Finance and tax laws
  • Ability to work with ambiguity
  • Persuasion and persistence to engage with government functionaries and deliver on programme objectives and reform agendas.
  • Ability to manage large high-stakes projects in partnership with external stakeholders, especially senior government officials
  • Strong programme management skills
  • Ruthless (objective) prioritization skills
  • Excellent communication skills- both written and verbal
  • Willingness to extend oneself to accomplish work objectives with tight deadlines, simultaneously pursuing excellence
  • Positive attitude, flexibility and ability to adapt to a dynamic work environment
  • Willingness to take initiative and ownership of individual projects

What Janaagraha offers

At Janaagraha, you will be part of a multi-disciplinary team of professionals and passionate citizens who apply cutting-edge technologies and practices aimed at social change in India’s cities. We offer a dynamic, driven and vibrant work environment for professionals who are passionate about investing their time, skill sets and energy to transform quality of life in India’s cities. At work, you will be exposed to a unique combination of policy, practice and platforms and will have abundant opportunities to learn and apply professional skills to social challenges.

To know more about Janaagraha as an organization please visit www.janaagraha.org and interested applicant may kindly send their resume to nimisha.bency@janaagraha.org

Careers

Janaagraha is a not for profit organization working in the space of urban reforms and citizen participation. Over the years, Janaagraha’s work has spanned numerous disciplines of urban development. People from diverse backgrounds – urban planners, communication experts, content developers, GIS specialists, digital marketing specialist- have enabled Janaagraha’ s transition from a movement to a robust institution. While collaborating with citizens and governments, Janaagraha has proactively sought people who embody the spirit ‘ Be the change you want to see’. If this is you, please write to us at work@janaagraha.org