We are looking for Manager-Advocacy in the CEO’s office to support urban policy research and stakeholder communications.

What does it take to be a Manager-Advocacy in the CEO’s office?

S/he would possess

  1. Unlimited passion for transforming our cities over the long-term, particularly in the broad area of city governance reforms
  2. Academic or professional background in urban policy with at least eight years’ professional work experience; broad understanding and exposure to one or more of urban governance and infrastructure, urban planning, development sector/government consulting, project financing and management, climate change and environmental sustainability
  3. Excellent communication skills, written and verbal
  4. Detail-orientation across the board
  5. Ability and willingness to get hands dirty with a bias towards practice and action
  6. Ability and willingness to work individually without a reporting team on all activities and tasks required to accomplish job objectives
  7. Systematic and responsive work approach to project management
  8. Professionalism and experience to engage with a wide variety of government and non-government stakeholders at senior levels
  9. Reasonable familiarity or presence in social media and orientation to digital
  10. Ability and willingness to work across multi-disciplinary teams

What will s/he really do?

S/he would

  1. Undertake internal landscape studies on emerging topics of relevance to Janaagraha’s areas of work across urban infrastructure and service delivery, municipal finance, municipal staffing, political decentralisation, transparency and citizen participation, urban economy, climate change and environmental sustainability in cities
  2. Based on the above, put together actionable strategy documents and work closely with the Advocacy and Reforms team in Janaagraha to create a roadmap for their implementation
  3. Create and maintain a database of target stakeholders on Sales Force, draw up communication plan and execute the same
  4. Closely track contemporary developments in urban policy, and communicate and engage with senior leaders of non-profits, governments and donors through different modes to identify and explore synergies
  5. Organise convenings and workshops on specific topics to engage specific target stakeholders, with the objective of laying the foundation for further policy reforms in
    city-systems reforms
  6. Write opinion pieces on contemporary and emerging issues on urban policy
  7. Work with communications professionals to put together high-impact communication material to support one or more of the above

You will be part of a highly passionate, professional and practice-oriented organisation and team, working at the leading edge of city-systems reforms. You will in due course have a chance to actively shape serious conversations and action on the governance of India’s cities Are you that person? Please write to me at

At Janaagraha, we are maintaining applications which are impacting millions of lives around all Cities and Towns in India. The applications include I Change My City which is official Grievance Redressal and Citizen Participation platform for many states and cities, Swachhata and Swachh Manch which are official Grievance Redressal and Citizen Participation Platforms for Swachh Bharat Mission in partnership with Government of India.

To make sure all citizens and Government Entities using these platforms can work without glitches we need to ensure the servers and related infrastructure are up and running without interruptions.

For the same, we are looking for a Senior System Administrator to maintain, upgrade and manage our software, hardware and networks.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.


  1. Install and configure software and hardware (inhouse and cloud)
  2. Manage network servers (inhouse and cloud) and technology tools.
  3. Set up accounts and workstations/Laptops.
  4. Monitor performance and maintain systems according to requirements.
  5. Troubleshoot issues and outages.
  6. Ensure security through access controls, backups and firewalls.
  7. Upgrade systems with new releases and models.
  8. Develop expertise to train staff on new technologies.
  9. Build an internal knowledge base with technical documentation, manuals and IT policies.
  10. Monitor and optimise reoccurring costs for infrastructure.


  1. Proven experience of minimum 5 years as a System Administrator or similar role
  2. Experience with databases, Cloud Infrastructure, networks (LAN, WAN) and patch management
  3. Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
  4. Ability to create scripts in Python, Perl or other languages.
  5. Familiarity with various operating systems and platforms.
  6. Resourcefulness and problem-solving aptitude.
  7. Excellent communication skills.

If you think you are the person and are interested in being a part of the small but highly efficient team working on a huge scale please send in your resume/CV to

Janaagraha has a pioneering Citizen Engagement tool called I change My City which is official Grievance Redressal and Citizen Participation platform for many states and cities, Swachhata and Swachh Manch which are official Grievance Redressal and Citizen Participation Platforms for Swachh Bharat Mission in partnership with Government of India.

We are looking for a UI/UX Designer to continue to make our platform into easy-to-use products for our citizens in India. UI/UX Designer responsibilities include gathering user requirements, designing graphic elements and building navigation components.


  1. Gather and evaluate user requirements in collaboration with product managers and engineers
  2. Illustrate design ideas using storyboards, process flows and sitemaps
  3. Design graphic user interface elements, like menus, tabs and widgets
  4. Build page navigation buttons and search fields
  5. Develop UI mockups and prototypes that clearly illustrate how sites function and look like
  6. Create original graphic designs (e.g. images, sketches and tables)
  7. Prepare and present rough drafts to internal teams and key stakeholders
  8. Identify and troubleshoot UX problems (e.g. responsiveness)
  9. Conduct layout adjustments based on user feedback
  10. Adhere to style standards on fonts, colors and images
  11. Work with the development team to make sure the design is progressing in the right direction.
  12. Verify the application post development if the desired outputs are in sync with the initial thought.
  13. Work with testing team to create unit tests based on the requirements


  1. Proven work experience as a UI/UX Designer or similar role
  2. Portfolio of design projects
  3. Knowledge of wireframe tools (e.g. and InVision)
  4. Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
  5. Team spirit; strong communication skills to collaborate with various stakeholders
  6. Good time-management skills
  7. Bacherlors Degree in Design, Computer Science or relevant field.

You’ll create both functional and appealing features that address the needs of the citizen engagement product and help us grow the usage and more citizen engagement through our platform. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you. Please email your resume/CV at

About Janaagraha

Janaagraha, a Bangalore based non-profit having the objective of transforming quality of life in India’s cities and towns, is among the best-known organisations working on urban transformation. Janaagraha was founded in December 2001 as a platform for citizen participation in cities. Today, it works with citizens on catalysing active citizenship in neighbourhoods and with governments to institute reforms to city-systems, also referred to as urban governance reforms.

Janaagraha is part of the Jana Group, and was co-Founded by Ramesh Ramanathan and Swati Ramanathan. Other entities in the group include:

  • Janalakshmi, an urban micro finance company serving 5.5 million households across India
  • Janaadhar, an urban affordable housing company, and
  • Jana Urban Space Foundation, a non-profit focused on spatial planning and design, both policy and practice

Job Description

As an Associate Manager/Manager-Municipal Finance, your role would comprise the following:

  • Actively work with the team with an objective of achieving large-scale reforms in municipal finances, specifically on accounting, auditing and reporting by municipal corporations
  • Deepening the research and advocacy on the Public Disclosure Law, a mandatory reform under the JnNURM drafted by Janaagraha, with State Governments and other stakeholders
  • Developing a framework for Financial and Performance Reporting by Municipal Corporations
  • Deepening knowledge and analytical firepower on Municipal Revenues and identifying contemporary trends and advocacy agendas; and
  • Create a framework of understanding, analysis and dissemination of Budgets and Financial Statements of Municipal Corporations and other parastatal agencies/service providers in cities, as powerful tools of advocacy
  • Engagement with and persuasion of government functionaries to ensure collection of financial information from Municipalities

Qualifications and Experience

  • A Chartered Accountant or a Post Graduate in Business Management or Post Graduate in Finance or Economics
  • At least 3 years of professional work experience in Finance, Accounting, Management Consulting or Economics
  • Candidates from alternative academic backgrounds with outstanding academic and career accomplishments and relevant work experience would also be considered

What we look for in an Associate Manager/Manager – Municipal Finance

  • Strong domain knowledge of Finance and Accounting (theory and practice, standards, best practices, systems and processes etc
  • Ability and willingness to grasp quickly, concepts of Municipal Finance and government accounting
  • Strong quantitative and analytical capabilities
  • Ability to manage large projects in partnership with external stakeholders
  • Strong project management skills
  • Good communication skills- both written and verbal
  • Ability to work across teams
  • Willingness to extend oneself to accomplish work objectives with tight deadlines, simultaneously pursuing excellence
  • Positive attitude, flexibility and ability to adapt to a dynamic work environment
  • Persuasive skills to engage with government functionaries and deliver on programme objectives

What Janaagraha offers

At Janaagraha, you will be part of a multi-disciplinary team of professionals and passionate
citizens who apply cutting-edge technologies and practices aimed at social change in India’s cities.
We offer a dynamic, driven and vibrant work environment for professionals who are passionate
about investing their time, skill sets and energy to transform quality of life in India’s cities. At
work, you will be exposed to a unique combination of policy, practice and platforms and will have
abundant opportunities to learn and apply professional skills to social challenges.

Interested applicant may send their resume to or


Janaagraha is a not for profit organization working in the space of urban reforms and citizen participation. Over the years, Janaagraha’s work has spanned numerous disciplines of urban development. People from diverse backgrounds – urban planners, communication experts, content developers, GIS specialists, digital marketing specialist- have enabled Janaagraha’ s transition from a movement to a robust institution. While collaborating with citizens and governments, Janaagraha has proactively sought people who embody the spirit ‘ Be the change you want to see’. If this is you, please write to us at