Careers

We are looking for Manager-Advocacy in the CEO’s office to support urban policy research and stakeholder communications.

What does it take to be a Manager-Advocacy in the CEO’s office?

S/he would possess

  1. Unlimited passion for transforming our cities over the long-term, particularly in the broad area of city governance reforms
  2. Academic or professional background in urban policy with at least eight years’ professional work experience; broad understanding and exposure to one or more of urban governance and infrastructure, urban planning, development sector/government consulting, project financing and management, climate change and environmental sustainability
  3. Excellent communication skills, written and verbal
  4. Detail-orientation across the board
  5. Ability and willingness to get hands dirty with a bias towards practice and action
  6. Ability and willingness to work individually without a reporting team on all activities and tasks required to accomplish job objectives
  7. Systematic and responsive work approach to project management
  8. Professionalism and experience to engage with a wide variety of government and non-government stakeholders at senior levels
  9. Reasonable familiarity or presence in social media and orientation to digital
  10. Ability and willingness to work across multi-disciplinary teams

What will s/he really do?

S/he would

  1. Undertake internal landscape studies on emerging topics of relevance to Janaagraha’s areas of work across urban infrastructure and service delivery, municipal finance, municipal staffing, political decentralisation, transparency and citizen participation, urban economy, climate change and environmental sustainability in cities
  2. Based on the above, put together actionable strategy documents and work closely with the Advocacy and Reforms team in Janaagraha to create a roadmap for their implementation
  3. Create and maintain a database of target stakeholders on Sales Force, draw up communication plan and execute the same
  4. Closely track contemporary developments in urban policy, and communicate and engage with senior leaders of non-profits, governments and donors through different modes to identify and explore synergies
  5. Organise convenings and workshops on specific topics to engage specific target stakeholders, with the objective of laying the foundation for further policy reforms in
    city-systems reforms
  6. Write opinion pieces on contemporary and emerging issues on urban policy
  7. Work with communications professionals to put together high-impact communication material to support one or more of the above

You will be part of a highly passionate, professional and practice-oriented organisation and team, working at the leading edge of city-systems reforms. You will in due course have a chance to actively shape serious conversations and action on the governance of India’s cities Are you that person? Please write to me at work@janaagraha.org

We are looking for a Deputy Head – Governance Reforms reporting to Head – Reforms to lead implementation of urban governance reforms in partnership with Central, State and Municipal Governments.

What does it take to be a Deputy Head – Governance Reforms?

S/he would possess

  1. Unlimited passion for transforming our cities over the long-term, particularly in the broad area of city governance reforms
  2. Post graduate professional with at least eight to ten years of work experience preferably with governments in consulting, project financing and management roles
  3. Excellent quantitative, presentation and communication skills
  4. Detail-orientation across the board
  5. Ability and willingness to get hands dirty with a bias towards practice and action
  6. Ability and willingness to work individually and lead a high performance team for all activities and tasks required to accomplish job objectives
  7. Systematic and responsive work approach to project management
  8. Professionalism and experience to engage with a wide variety of government and non-government stakeholders at senior levels
  9. Ability and willingness to work across multi-disciplinary teams

What will s/he really do?

S/he would

Reforms implementation

  1. Lead implementation of governance projects in partnership with governments the area of municipal finance, staffing, transparency
  2. Engage with senior government stakeholders to advocate and create opportunities for partnership on urban governance reforms

Sustainability

  1. Manage donor deliverables including drafting proposals, fulfil reporting requirements, maintain regular engagement with donor representatives
  2. Explore opportunities for paid engagements in the area of urban governance reforms with Governments and other agencies such as foundations, multilateral agencies ( World Bank, UN)

Advocacy

  1. Closely track contemporary developments in urban policy, and communicate and engage with senior leaders of non-profits, governments and donors through different modes to identify and explore synergies
  2. Represent Janaagraha in various forums – government and non-government.
  3. Organise convenings and workshops on specific topics to engage specific target stakeholders, with the objective of laying the foundation for further policy reforms in city-systems reforms
  4. Write opinion pieces on contemporary and emerging issues on urban policy

You will be part of a highly passionate, professional and practice-oriented organisation and team, working at the leading edge of city-systems reforms. You will in due course have a chance to actively shape serious conversations and action on the governance of India’s cities. Please do mail your profiles to vidya.sampath@janaagraha.org.

At the Jana Group, we are committed to fixing India’s cities

Jana Group is one of India’s best-known groups of social enterprises working towards the mission of fixing India’s cities. Swati Ramanathan and Ramesh Ramanathan co-founded Jana Group in 2001 and it presently works across domains of citizen participation and city governance reforms (through Janaagraha Centre for Citizenship and Democracy), city planning and design (through Jana Urban Space Foundation), banking and financial services (through Jana Small Finance Bank) and affordable housing (through Janaadhar). Towards our mission, we work through the above four different operating organisations each with its own distinct institutional form.

We are looking for Manager – Research at the Jana Group

The promoter stake in Jana Small Finance Bank and Janaadhar are held in a non-profit company called Jana Urban Foundation (the Foundation). The co-founders of Jana Group do not earn any salary, dividend or capital appreciation from any of its activities. The Foundation is an urban think tank based in Bangalore with a vision to transform urban India where enhanced quality of life is assured to all urban residents. The Foundation constantly strives to understand the world of aspirational urban households and incubates viable and scalable social business models that are central to inclusive development.

We are now looking for an experienced researcher to join our team as Manager-Research, based in Bengaluru. You will design and project manage large scale qualitative and quantitative research projects in urban India.

Your roles and responsibilities will include developing academic partnerships for research on development and inclusion in cities. We have an existing relationship with the Brown University, USA for a research project called Jana-Brown Citizenship Index that seeks to understand among other things the relationship between citizenship and access to infrastructure and services in cities. A series of large-scale field surveys form the basis of this project across cities in India.

You will be the main contact from the Jana Group for this partnership and will be responsible for the implementation of the field surveys and generation of data for this project. You will also identify and lead academic partnerships for further research that complements our work on urban inclusion, with the support of an appropriate team member.

Furthermore, you will manage other field surveys and research projects that push the needle forward on transforming urban India where enhanced quality of life is assured to all urban residents. This will involve initiating and managing relationships with other partners, designing and managing (large scale) research projects, analysing and reporting on research data, budget management as well as formatting and presenting data for meetings with various key stakeholders as well as disseminating work through a range of different channels such as media, journals and conferences.

We are looking for you…

We are looking for you if you possess/are:

  • A minimum of 8 years work experience in research, preferably social research including both qualitative and quantitative research.
  • Fluent in English (additional fluency in one or both of: Kannada and Hindi preferred).
  • A Master’s degree in the social sciences (psychology, political science, international relations, sociology, anthropology, economics, history, geography) or public policy. Under certain conditions, a Bachelor’s degree will be acceptable, especially if the candidate’s undergraduate education covered training in statistics.
  • In-depth knowledge in quantitative social science methods (critical skill).
  • Knowledge of experimental methods will be highly desirable.
  • In-depth knowledge of monitoring and evaluation processes such as randomized control trials (RCTs) (critical skill).
  • In-depth experience with social science analysis programs such as: STATA, SPSS, R language, etc. (critical skill).
  • Experience undertaking research with human subjects (critical skill).
  • Experience with designing and/or implementing survey-based research (including monitoring and evaluation) (critical skill).
  • Experience in writing academic literature and policy literature (e.g. for peer-reviewed journals, policy papers, media briefs)
  • Excellent project and team management and organizational skills and exceptional attention to detail to methodically plan, implement, and monitor activities of the highest quality in accordance with deadlines.
  • Highly self-motivated and able to prioritize and manage multiple tasks/projects efficiently in a fast paced environment.
  • The ability to work collaboratively with partners to achieve desired results despite conflicting demands or priorities.
  • The ability to prioritize teamwork and communication with colleagues and superiors.

Additional qualities we are looking for are:

  • High levels of self-motivation, passion and perseverance required for social change.
  • Attention to detail, high personal standards of performance.
  • Willingness to extend oneself to accomplish work objectives, simultaneously pursuing excellence.
  • Positive attitude, flexibility and openness to adapt to organisational ideas, approaches and a dynamic work environment.
  • Ability to learn quickly on the job, including aspects such as community outreach and working with multi-disciplinary teams.
  • Excellent communication skills- written and verbal and interpersonal, team skills.

You will be part of one of the most important development journeys in contemporary India

You will be part of one of the most important development journeys in contemporary India, that of enabling hundreds of millions of aspirational urban households, and hundreds of millions of migrants who will be moving to cities over the next few decades in search of opportunities and livelihoods for themselves and their families.

You will be part of a work environment that is characterised by passion and commitment, strong focus on practice and implementation yet backed by data and evidence, urgency in getting things done but patience to negotiate complex systems change, humility to recognise limitations of individuals and organisations and therefore recognition of alliances, networks and partnerships, is hugely innovative and oriented to big, bold ideas.

If you are looking for us, please write to us at work@janaagraha.org

At Janaagraha, we are maintaining applications which are impacting millions of lives around all Cities and Towns in India. The applications include I Change My City which is official Grievance Redressal and Citizen Participation platform for many states and cities, Swachhata and Swachh Manch which are official Grievance Redressal and Citizen Participation Platforms for Swachh Bharat Mission in partnership with Government of India.

To make sure all citizens and Government Entities using these platforms can work without glitches we need to ensure the servers and related infrastructure are up and running without interruptions.

For the same, we are looking for a Senior System Administrator to maintain, upgrade and manage our software, hardware and networks.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Responsibilities

  1. Install and configure software and hardware (inhouse and cloud)
  2. Manage network servers (inhouse and cloud) and technology tools.
  3. Set up accounts and workstations/Laptops.
  4. Monitor performance and maintain systems according to requirements.
  5. Troubleshoot issues and outages.
  6. Ensure security through access controls, backups and firewalls.
  7. Upgrade systems with new releases and models.
  8. Develop expertise to train staff on new technologies.
  9. Build an internal knowledge base with technical documentation, manuals and IT policies.
  10. Monitor and optimise reoccurring costs for infrastructure.

Requirements

  1. Proven experience of minimum 5 years as a System Administrator or similar role
  2. Experience with databases, Cloud Infrastructure, networks (LAN, WAN) and patch management
  3. Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
  4. Ability to create scripts in Python, Perl or other languages.
  5. Familiarity with various operating systems and platforms.
  6. Resourcefulness and problem-solving aptitude.
  7. Excellent communication skills.

If you think you are the person and are interested in being a part of the small but highly efficient team working on a huge scale please send in your resume/CV to sumit.arora@janaagraha.org

Janaagraha has a pioneering Citizen Engagement tool called I change My City which is official Grievance Redressal and Citizen Participation platform for many states and cities, Swachhata and Swachh Manch which are official Grievance Redressal and Citizen Participation Platforms for Swachh Bharat Mission in partnership with Government of India.

We are looking for a UI/UX Designer to continue to make our platform into easy-to-use products for our citizens in India. UI/UX Designer responsibilities include gathering user requirements, designing graphic elements and building navigation components.

Responsibilities

  1. Gather and evaluate user requirements in collaboration with product managers and engineers
  2. Illustrate design ideas using storyboards, process flows and sitemaps
  3. Design graphic user interface elements, like menus, tabs and widgets
  4. Build page navigation buttons and search fields
  5. Develop UI mockups and prototypes that clearly illustrate how sites function and look like
  6. Create original graphic designs (e.g. images, sketches and tables)
  7. Prepare and present rough drafts to internal teams and key stakeholders
  8. Identify and troubleshoot UX problems (e.g. responsiveness)
  9. Conduct layout adjustments based on user feedback
  10. Adhere to style standards on fonts, colors and images
  11. Work with the development team to make sure the design is progressing in the right direction.
  12. Verify the application post development if the desired outputs are in sync with the initial thought.
  13. Work with testing team to create unit tests based on the requirements

Requirements

  1. Proven work experience as a UI/UX Designer or similar role
  2. Portfolio of design projects
  3. Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
  4. Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
  5. Team spirit; strong communication skills to collaborate with various stakeholders
  6. Good time-management skills
  7. Bacherlors Degree in Design, Computer Science or relevant field.

You’ll create both functional and appealing features that address the needs of the citizen engagement product and help us grow the usage and more citizen engagement through our platform. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you. Please email your resume/CV at sumit.arora@janaagraha.org

Careers

Janaagraha is a not for profit organization working in the space of urban reforms and citizen participation. Over the years, Janaagraha’s work has spanned numerous disciplines of urban development. People from diverse backgrounds – urban planners, communication experts, content developers, GIS specialists, digital marketing specialist- have enabled Janaagraha’ s transition from a movement to a robust institution. While collaborating with citizens and governments, Janaagraha has proactively sought people who embody the spirit ‘ Be the change you want to see’. If this is you, please write to us at work@janaagraha.org